Customer Ratings & Reviews

Geek Squad usually makes things quick & painless for me when I have a warranty, so it’s always handy to have one on a product.

Quick, simple and offered a reasonable solution, actually made the process not aggravating

Haven't had to use the protection replacement plan yet but happy i got it. The headset is great and sturdy but you never know when something will happen. Having it and getting a replacement for 2 years is better than paying 100.00 if something goes wrong

I place bestbuy warranty on everything that i buy from them. I have kids, thus things tend to get broken. Bestbuy's policy on returning broken or malfunctioning items is much better than any electronic store that i purchased things from.

This has always been helpful!! We highly recommend it!

Great headset. Great deal. Great cheap 2 year warranty

Bought an Apple Watch Ultra 2 with this “extra “ protection. Hopefully I will not need to use it. But it’s there just in case.

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

The agents were able to help me check what the issue was with my device and gave me many option to choose from!

The product honestly was meh.. Product messed up within a month but with the geek squad protection plan makes it worth while. Full swamp, refund, or repair

Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

Great asset to anything you buy from here. Just gives you added peace of mind on what your buying.

I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

No hesitation they replaced my product within two years!

Always get the protection plan. You can never be too careful

Everytime we’ve exchanged our PS5 controllers under the warranty, we always get the best customer service from the squad!! This is very convenient and welcoming.

My razer headset went out after a year thanks to the two year warrenty I was able to get a new headset with no issue.