Customer Ratings & Reviews

Replaced my item with ease and no problem, I was able to get store credit and pick something different out, I get the warranty on everything I buy

Great addition and luckily I bought this plan because my boyfriend gets mad when he plays video games and sometimes things get thrown and broken.

Worth every penny for anything electronic, especially ps5 controllers which are known for unfortunate Stick Drift. This is a real thing and definitely worth it.

They handled my situation of a broken controller very good. No questions were asked and a new item was given right away.

Great customer service no haggling or hassle whatsoever

Love some Geek Squad Protection! 2-Year Warranty!!

I love that you can get this option and have it just incase anything happens to the product and they are amazing at helping with any issues you have I absolutely love using the geek squad service

Always get the warranty. I always end up using it with things like headsets and controllers.

2-Year Accidental Geek Squad Protection.2-Year Accidental Geek Squad Protection

This protection was bought for my son's Xbox series X controller which provides for free replacement once he breaks it which always happens so protection is a must can't live without it for kids under 12

Great service product for gaming controllers. Easy swap at the store, then repurchase on the new one. Genius!

Great product! Nice look!! Feels great!! Would recommend!!!

Agents helped me with a warranty claim. I was in out like a demon’s whisper.

Glad i went with the geek squad protection plan they offer great protection

I had a headset I recently purchased break and either the geek squad protection was able to exchange quick and easy!

Highly recommend on anything you get. And if you have the app you dint need to ket track of the receipt it keeps it in file for you.

Never buy a product without it. Sure, you could use the manufacturer's warranty, but this protection plan just makes things easier.

Highly recommend on anything you get. And if you have the app you dint need to ket track of the receipt it keeps it in file for you

I honestly dont buy anything from Best Buy without the warranty..it's easy to exchange and is never a hassle

Geek squad will never disappoint, no matter if its help with a computer, replacement or just questions regarding your tech, they got you covered. I always get my things covered with geek squad protection.