Customer Ratings & Reviews

Totally worth the purchase. The customer service was great easy to deal it process

Saves me everytime i need it. Anytime i have a problem i get the help i need.

If anything went wrong, I got a replacement and if it was a more expensive version, i only paid the difference. Fast and easy solutions for a lil more money goes a long way.

Highly recommend, the flexibility of the service is great and they return devices fixed quick.

I buy the Geek Squad Protection on literally every item that offers it. Using the warranty is always a seemless process and I much prefer working with people at Best Buy in person than attempting to contact any sort of brand over the phone/email and praying for a response.

Always a good idea to get protection plan especially on controllers

I use this product on my ps5 controllers it’s a good plan to have

I love the best buy warranty for headsets and controllers. Especially for the kids or hard core gamers that will get drift. Just pay any difference in price and repay the warranty and get a new item, no hassle!

I recently opted for the 2-Year Accidental Geek Squad Replacement Plan for my PS5 controller, and I’m really glad I did! First off, the peace of mind it offers is fantastic. Knowing that my controller is protected against accidental damage (like spills or drops) makes me feel more relaxed during intense gaming sessions. When I accidentally dropped my controller during a heated game, I was worried about how much it would cost to fix. I filed a claim, and the process was surprisingly easy. I took it to my local Best Buy, and they handled everything quickly. I ended up with a replacement in no time, which was a relief! The fact that there’s no deductible is a huge plus. I didn’t have to worry about any extra costs when I needed to get a new one. Overall, I highly recommend the 2-Year Accidental Geek Squad Replacement Plan if you want to protect your investment. It’s made my gaming experience much more enjoyable, knowing that I’m covered for any accidents that might happen!

Geek squad is great to have on your products if you buy a big purchase, access to them most hours of the day and will fix anything if something happens!

Really good controller option it has a really nice color and it looks great

Mounted large TV to the wall. Fast and quick. Job well done.

It is always a good idea to buy the extended warranty. The only thing I don’t like about it is you have to purchase the warranty a second time once you return an item. It should be valued no matter how many items you return until the term expires.

Geek Squads warranties are a game changer. Easy to add, no problems when you might have to to something back. 10/10

Very good keyboard for the price point. Solid do it's job set up!

Saces everytime i have an issue. Love best buy. Thanks !

This service provides such great value and it was kind of a no-brainer. I applied this purchase to cover a Xbox series X controller and I went in today and said that I need help with the "Replacement Claim". Super simple and I was in and out with the new controller in less than 5 minutes.

Excellent price for this combo, love the feeling of the keys on this keyboard

I always get the added protection. I love GeekSquad

Haven’t had any issues but geek squad is always great to have in case