Customer Ratings & Reviews

Can’t purchase anything without this. They fully replace the value of your item if they can’t get it repaired! 10/10

No questions asked guarantee, definitely a must have in today's world of disposable electronics

Came in handy when my remote first broke and my tv, helps just in case something breaks and you need help with it being fixed

[Employee of bestbuy] Absolutely loved everything about it. It works amazing and had no complaints.

Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.

Great service!! Would definitely recommend people to take advantage of their services.

Great headset but it's very difficult to control the volume of the game chat and the voice of teammates. It's always too loud or too low never a perfect pitch. Also I game for long hours and found l=myself getting ear fatigue after 3-4 hours of play. I had the steel series 9x and the circular ear circumference was the best i've experienced. I've downgraded to the A40s for the mix amp but i think im going to go to the best version of artics at this point.

The Geek squad customer service was great. They helped me with my issue and also scheduled an appointment that fit my availability.

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

This is a threat store with everything you need or looking for, great costumer service, I recommended

It is simply the best protection plan i've ever had. When I had any issues. I could always count on Geek Squad to fix it.

Went with my controllers I bought. If anything happens within 2 years, they replace the controller or give a gift card of initial value if the product is not available. Would recommend.

Always get this if you can. Especially on handheld devices. Worth every penny!

The agents replaced my old controller when it was damaged by water, covered the entire new controller with another 2 years of geek squad added on!

Google you're all going down there now they all the whole town got to go go go the Big Ten Championship are how good is Northwestern beef is with Pat Fitzgerald at the job they did against him where he never was really in rhythm is 12 + 27

I would always recommend purchasing warranty for every item you purchase

I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

If a protection plan is offered we buy it too. My daughter is rough on everything. Smh she can’t help it I guess.

I love the product and so does my daughter. We are enjoying game night wven more now. Thank you.