Customer Ratings & Reviews

Wonderful program it was so easy and fast to exchange my defective product, i highly recommend anyone to put Geek Squad on their purchases

Geek squad helped my girlfriend and I set up our surround sound speakers and sound bar to our TV, thanks guys!

Worth it just for the peace of mind not to mention Incase a item brakes you can get a new one just will need to buy a new warranty

The controllers are still better than any third-party options I’ve purchased over the last several years. Best Buy making things easier on exchanges and the like just make them a prime consideration for all future endeavors, especially the protection plan when wear and tear sets in.

I love how if anything goes wrong with my product I can take it in and get ot replaced. Thats why I only buy my electronics from best buy.

well hopefully geek squad can fix my controller but from what i’ve heard from my family it’s a trustworthy insurance!!

I'm so glad i buy the extended warranties. It's way better than freaking with the manufacturer. Best buy geek squad and customer service make it so simple to exchange it repair the products without hassle.

Great purchase when my PS5 controllers broke due to the design flaws in the trim work. They were replaced with new ones no questions asked.

Just got the extended protection for my son's gamer controller for piece of mind

Supposedly they replace your stuff if it breaks. Haven't had stuff break yet.

Great service, reliable i am glad i bought their service

Always Get this with your electronics , zero hassle always when it comes to utilizing the service.

I get this warranty on all my controllers... if they do working and they usually do before the warranty expires just bring it back.. easy exchange

This plan that the consumer can purchase to protect their product is wonderful. We have used it several times and everytime there is never any questions asked they just replace them and we purchase the new ones and walk out the door happy.

this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

I really really like Geek Squad never had in issue when any of my items need repairing.

the squad repaired my laptop with no problem didn't have to buy a new one and didn't lose any of my data.

Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

I have small children and i recommend every one gets an extra protection plan. With small kids its hard to always he safe. Things just happen its hard to say with these kids now days. I just want to be extra careful and safe.

Love this feature can easily replace my controller with no issues and pay $50 to get the new warranty