Customer Ratings & Reviews

Listen I buy all my electronics from Best Buy even my cell phone and I always get the protection plan Best Buy offers one of the best protection plans out there point-blank hassle-free no problems at all when it comes time to warranty something that's broken

Controller broke and they replaced it for me with a brand new one no questions asked.

Good warranty never have a problem on a claim they always help you

I find geek squad protection to be worth the money, we have used it several times, and have been glad to have it

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

Had to use this 1 time... Called in, explained the problem, was told to go pick up a new product... SUPER easy!!! Was even offered to buy another plan on the new product, which gave me another 2 years with no worries... AMAZING!!!

I got the turtle beach head phones it was the best gift I was advised to get the sound quality was perfect.

Easy product replacement when needed. Excellent service.

First time getting the warranty it was really easy to get and is really necessary.

This plan is excellent because they honor it even if their policy changes midway through your warranty.

Geek squad warranty is the greatest insurance you could pay for.

Geek squad warranty is the greatest insurance you could pay for.

Thanks Best Buy for my Playstation 5and controller. I love them and will continue to purchase Sony products and from Best Buy.

Never repair anything but yeah worth it. I’m writing this for the 400$ gift card tho don’t mind me.

No matter what product i buy at best buy i always get the geek squad protection plan. If its available at any product, i will always get it for a peace of mind.

We love Best Buys Geek Squad protection. It is the only protection plan that we ever buy after being screwed over on many others. Any time we make big electronic purchases we make sure to do so at Best Buy because the protection is hassle free.

I don't buy anything without it. Really. It's saved me repeatedly on electronics that are prone to bricking.

I had this service back years ago for a PlayStation 4 controller and it really came in handy and glad I’m getting it again.

We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

I have gone through about 5 different controllers because the bumpers give out. The protection plan has save me 10x more than it costs