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Customer reviews

Rating 4.8 out of 5 stars with 6460 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 6,460 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this service is a must and peace of mind!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for fragile items or open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually costs a bit more then I would like, but can be very useful if you have problems. I tend too buy this on delicate items or not new in box items. Was very helpful on fridge I got that had issues. They took care of me nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if your a gamer that replaced there controller very often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a wonderful job I would let them install all my car stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best thing to invest into, my husband needed to replace his controller and we had zero Hassel in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is par to NONE! They are always professional and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    600/700 Turtlebeach xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 3 sets of these over the years and biggest issue is the weak plastic around the earpiece area; breaks after a lot of use, set down too hard or drops less than a foot on carpet. Warranty is worth it. Sound is superior.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad services. Always willing to help. Always knowledgeable of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I had was great and speedy the interaction was great and made me feel comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had to use the service, but I do see that the warranty is still active after almost two full years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad kid proven to be great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service warranty around. No hassle repair or replacement. You won't find any better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is why you add this to your PC purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my liquid cooler decided to be problematic and damage my PC, I was able to get a new one... I'm a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service That Keeps Me From Feeling Alone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not used the service yet, but it's comforting to know they have my back in case it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small children and i recommend every one gets an extra protection plan. With small kids its hard to always he safe. Things just happen its hard to say with these kids now days. I just want to be extra careful and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent just keeping it short and yeah always get warranty on any item over 100 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this glacier white controller for our grandson. He loves it and still using it to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the 2 year warranty for all of my product! mainly controllers cause they do end up not working. Mostly stick drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan that the consumer can purchase to protect their product is wonderful. We have used it several times and everytime there is never any questions asked they just replace them and we purchase the new ones and walk out the door happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is worth the buy also is pretty cool When it glows in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes you must protect yourself from high performance products you want but have a poor reputation, and break soon after the factory warranty period.

    I would recommend this to a friend