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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6629 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 6,629 reviews
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement is awesome I purchased some headphones for my son about six months before Christmas and they stop working so I returned the product and got something instead the process was extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have add on for consoles, tvs, and controllers. Makes replacing them super easy and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is one of the best decisions you can make for 15 bucks. It lasts 2 years and it covers the item purchased for equal or lesser value. Love it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Overall love the product snd easy to use and great calue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes if you getting some very expensive pls get it. You thank yourself later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeeeeeeepp get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it, you wont regret it. Save you some time and money if something were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helped me with all my products and helperld with installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent coverage, always friendly and you can use it with any of your computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase electronics, always get insurance on your devices. The peace of mind alone is worth it alone because you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can go in and get my broken device replaced with the same product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the 2 year warranty for all of my product! mainly controllers cause they do end up not working. Mostly stick drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always replaced my game controllers I love the warranty. A must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my remote control, fast and easy worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value should get the inscurance will help out in the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm indifferent I've never done the protection plan and I've never needed to use it before but with how much vibration and feedback there are in the controller I figured it was worth getting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful staff at best buy helped me with my geek squad replacement. It was simple and and easy process. I would recommend getting this plan if your children use their devices often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is geek squad protection worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES. This service is amazing, no questions asked they will replace your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting with any item you buy. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV came safe and sound via delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this, but I'm happy to know that I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best thing you will ever buy , true warranty with no question ask unless they got to fix it. but the great part its always in store no third party love this warranty only buy it at best buy

    I would recommend this to a friend