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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6460 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 6,460 reviews
  • Rated 5 out of 5 stars

    Better safe than sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased coverage for 2 PS5 controllers because they have issues over time. I was told I would just have to return them if they go bad and receive a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good it looks just like a photo haven't had any problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year replacement Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement warranty when I buy electronics. I have used two warranties for products that broke in the two years. Best Buy always honored the warranty and replaced the items. This is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the protection! A week before the end of the protection my grandson’s headset decided to have mic malfunctions. Took them in, got a replacement pair no problem. I buy the protection plan on all gaming and electronic items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty program, one of the best I ever brought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing this comes in place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this because this time that I broke something I can't return it or it can't But oh no it's a good thing to have because when you break you you could return and get new one or get an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend this insurance. My kids just love to smash and break all my stuff. If it want for geek squad id have nothing nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has taken care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me mutiple times. Always nice having a safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always reassuring knowing there's great insurance covering my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product never thought I needed it but hey look at me now using it everyday!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect and really has your back in case your product malfunction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family and myself, we are loving it. Cant believe its so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these guys! They always take care of me and ease the pain when it comes to a broken electronic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replace and fix laptop, controller, TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller was replaced with no problem. I highly recommended the geek squad service for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the value of the best buy warranty..get it on all gaming accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To be seen…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had excellent success previously. This particular purchase is about to be tested though so I will update if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is worth the price in case one of your items don’t work good you get a exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the top best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paat service put of all other companies, i can always depend on them an trusted them

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I always get GSP!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I will always get protection with devices now a days!

    I would recommend this to a friend