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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6629 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 6,629 reviews
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love and appreciate the Geek Squad and the coverage from the plan, have used it a time or two and is totally worth the hassle free experience of swapping out your items if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service, is very helpful patient with people and respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I can’t even express it better customer service is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this glacier white controller for our grandson. He loves it and still using it to this day

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best protection ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Just your good ol geek squad replacement, it breaks, u get a new one. Not hing else i could ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed this for my PS5 Controller bc I had to buy a new one bc of the stick drift no bueno

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has come in clutch every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has come in clutch every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it because you never know what could happen I used it on headphones that stopped working for no reason after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad Service just incase I needed it but so far I haven't had to use it. I think it is a awesome service to have, I know someone that has used it personally and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squat is the best. The fact that they have a division that guarantees this service baffles me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free return and exchange. Very good policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To be seen…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had excellent success previously. This particular purchase is about to be tested though so I will update if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have this. It is worth it. I don’t have to worry to go out and buy another headphone when it broke for my son. They will get you a new one when you have a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the protection plan from best buy it has saved me a couple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent just keeping it short and yeah always get warranty on any item over 100 dollars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    600/700 Turtlebeach xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 3 sets of these over the years and biggest issue is the weak plastic around the earpiece area; breaks after a lot of use, set down too hard or drops less than a foot on carpet. Warranty is worth it. Sound is superior.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I had was great and speedy the interaction was great and made me feel comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had to use my Geek Squad Warranty twice. There was no hassle and has save me close to a $1,000. I highly recommend getting a warranty on electronics that you use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.

    I would recommend this to a friend