Customer Ratings & Reviews

I've not used the service yet, but it's comforting to know they have my back in case it breaks.

They were able to identify an issue I was having with my phone for months in a matter of minutes!

Protection plans I feel are essential. That's why I just bought TotalTech to get up to two year free protection plans on everything I buy including gifts

Usually costs a bit more then I would like, but can be very useful if you have problems. I tend too buy this on delicate items or not new in box items. Was very helpful on fridge I got that had issues. They took care of me nicely

I love their protection plans when ur item breaks u bring it in they look it up and u getba new one

Not bad at all the time it’s good for beginners :)

I wish I got this insurance the last time or two I bought a controller! MUST HAVE

Satisfied with my purchase. Always happy to add this to my cart eith every major purchase

Every time I have to use geek squad for my repairs or returns, they are always so helpful and friendly!

Good warranty never have a problem on a claim they always help you

Never have an issue whilst making a return with geek squad

I bought it for my Xbox controller, and those things break often with drift, if you are buying anything I recommend it even if you are not going need it often, it provides great peace of mind know that you are covered

Amazing, the only word to describe it is amazing!!

Awesome purchase recommended to everybody that I know

Depending on the item, geek squad protection could save you a lot of cash. My son's over the ear gaming head set stopped working in one ear, we received a better model at no cost.

Get this protection plan for any device that you spend a lot of money on it’s definitely worth it in case if your device arrives faulty or something is wrong when you open it or has a malfunction

Would 100% recommend buying for any item over $50. Well worth the price just in case something happens with whatever you buy. I buy it on most of the products I get from Best Buy just as a precaution.

Best service warranty around. No hassle repair or replacement. You won't find any better.

Great . Controller had stick drift just went in to the store paid 20 and got a new one

I always get warranty on everything I get you just never know when it will give out on you and they replace no questions asked even if it’s your fault keep that in mind I know we all have kids or siblings.