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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6460 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 6,460 reviews
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot stress how much this comes in handy. Super easy to exchange my broken item for a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how easy exchanges are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make the exchangeing process really easy I was in and out within minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had warranty on I believe a controller for this service, perfect replace was easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever the issue, Best Buy has your back. Don’t be a dum dum. Get that extra protection! Life happens so be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for PS5 controllers. Also would use this protection for tvs and consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm indifferent I've never done the protection plan and I've never needed to use it before but with how much vibration and feedback there are in the controller I figured it was worth getting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know so mean products last a long time, but it doesn't hurt to have them covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful when I contact them. I recommend using them when purchasing electronics.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love the product snd easy to use and great calue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely never can go wrong with purchasing the geek squad extended warranty. In case of faulty equipment or any mishaps, you can simply return your item and Best Buy will make it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle no fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle on are return we brought it in said it stop working and exchange it with no problem So easy we purchase geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection option in the industry.. You save so much money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this good plan for protection. Also, helped my piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with PS5 controller purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind for my purchase of a wireless PS5 controller is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s geek squad, useful when needed!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the price! Especially if you’re buying for your kids! Got my controller replaced with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problem replacing something under warranty very helpful and the team advices you if it benefits you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have just i case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case specially when your spending money on electronics . Most of the time you don't need it but its good to have it just incase specially on more expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best thing you will ever buy , true warranty with no question ask unless they got to fix it. but the great part its always in store no third party love this warranty only buy it at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet this product but I have used geek squad in the past and I am confident that they will do an excellent job if the need of their services arise in the future

    I would recommend this to a friend