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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6460 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 6,460 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have an extended warranty in case something happens, it’s a great protection to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to do a return its so easy everyone was very nice just found another one and went to the front that easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan was the best I’ve ever purchased. Tv was installed professionally and help was available if I asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just walk in and walk out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy replacement unlike other stores that tell u theyll repair and send it back to u in a couple days to a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out insurance on your devices. It’s worth it even if you don’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these 2-year accident replacements for the controllers we bought for our grandkids. We haven’t had to use them, but feel good there are there when and if they need them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not need to use it yet but it’s a good price for a couple years worth of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranted without any hassle. Make sure you have all accessories when you return your item for replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad services except having to wait until the second year to get help from the store i think if a person buys a warranty on a product from best buy it should start when at first with the two years from geek squad and not the first year with the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast service. Best in the business! Solved my issues quickly! Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always quick to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a need for the geek squad it really does come in handy! I did have them installed 2 TVs a few months ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it geek squad services it is easy to use and reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech is better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans I feel are essential. That's why I just bought TotalTech to get up to two year free protection plans on everything I buy including gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeksquad insurance be clutch always comes in hand when ur devices messes ip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer rage protection more like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% need¡!!!!!!!¡¡!!¡!!!!!¡!!¡!!!!!¡¡!!!!!!¡!!!!¡

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would buy again! I go to this location alot and they only have quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed sometimes, convenient too if you use it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement is awesome I purchased some headphones for my son about six months before Christmas and they stop working so I returned the product and got something instead the process was extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and friendly people, were able to answer all my questions and start me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought of getting insurance for my electronics but good thing I did,..,

    I would recommend this to a friend