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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6604 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,604 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty on everything I get you just never know when it will give out on you and they replace no questions asked even if it’s your fault keep that in mind I know we all have kids or siblings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid controller but lags now so not impressed good for a lil under a year then needs to be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immediately replaced at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the replacement plans for all of my son's video accessories. When I need to use it, I get my product replaced immediately from Best Buy and do not have to wait for a check in the mail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go unprotected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying high end electronics always protect yourself from a faulty item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical in the beginning but then after looking into it the plan was well worth it definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like the geek squad protection plans. I don't have to use many. But nice to have when something goes wrong. Then don't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product never thought I needed it but hey look at me now using it everyday!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the top best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paat service put of all other companies, i can always depend on them an trusted them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lets go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a best buy customer i will always make sure to get geek squad they handle with care and if they will replace item if they cant fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you a gamer then these are for you! They are comfortable and very clear sounding.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains here,the modem I purchase the warranty for stoped working with an update of the company I’m using,effectively rendering useless a 250 bucks modem. The store just took it back no cuestión asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad yet , but friends and family say they are good and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is worth the price in case one of your items don’t work good you get a exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured since its an electronic device why not get the 2 year protection plan so if it breaks or acts up I can exchange it whenever I need a new one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to insure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well What can I say about this policy I forgot what I bought It for but if I bought it then It must be good If it is for the switch, I have yet to give you my honest opinion until the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    painless service. walk in, give them device, walk out with functional device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to get especially if you don’t use the appliances as much and then when you decide to use it you don’t know if something wrong or not with it so you would just use the insurance coverage for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever the issue, Best Buy has your back. Don’t be a dum dum. Get that extra protection! Life happens so be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty at Best Buy is the best your gonna find they don’t hesitate to exchange the product if you buy the warranty they don’t even ask what happened to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get in just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a life saver.haven’t used the service yet.

    I would recommend this to a friend