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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6604 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 6,604 reviews
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this warranty gave me ease of mind. I bought this for a controller and deductible is cheap. They will get me a brand new 80 controller for only 15 dollars so it’s totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good thing to have in case something happens to your device, so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and value for what it covers. Being able to replace/fix my item for two years is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are the best. They have not failed me yet. They are very knowledgeable of the products and they have great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty just in case something happens to anything I get from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't take the chance of finding out you purchased a lemon. Puts the mind at ease knowing I have 2 years to use them to their full potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the price! Especially if you’re buying for your kids! Got my controller replaced with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family and myself, we are loving it. Cant believe its so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would NEVER buy anything without Geek Squad protection again. It pays for itself over and over and over again. Great for all is my kids devices - - gaming controllers, chromebook, headsets, everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to do a return its so easy everyone was very nice just found another one and went to the front that easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Very helpful in helping fix or replace my items! I always get the extended warranty on my hardware!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and was cheaper than new. It also arrived fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this accidentally coverage because I’m a gammer and play video game a lot when I have nothing to do. I used this insurance for protected me not to spent a lot of money on controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this accidentally coverage because I’m a gammer and play video game a lot when I have nothing to do. I used this insurance for protected me not to spent a lot of money on controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free exchange.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Xbox box controller. Absolutely worth it, after playing a lot of COD my left thumb stick started sticking. Went in for replacement and it was hassles free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always reassuring knowing there's great insurance covering my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came fully functional with no joystick or button issues. Was missing the box but for the savings and quality it was worth the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to choose this. Hope i dont need again. But in thw past it was a blessing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Works perfectly fine up to now. The customer service was very nice too

    I would recommend this to a friend