Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6604 reviews
(6,604 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Definitely need this service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sons gaming headset. We have gone through about 4 or 5 pairs of headsets so this time I wanted to make sure if something happens I can just take them in for repair or replacement.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy the geek squad with everything I buy from best buy. This is a great value although I always price match and the employees always mess this up so then I pay double for the price of protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bought again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranted without any hassle. Make sure you have all accessories when you return your item for replacement.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect and really has your back in case your product malfunction
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very easy to replace warrantied headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe I had a headset service for this warranty, was very easy to get the replacement,
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Five star protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this protection plan for my PS5 controller just in case I accidentally damage it. I really do recommend it For the PS5 controllers because there’s reports saying that they’re starting to drift.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Guaranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent nice service, go to store and trade for another item
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replacements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a must have because things happen and well sometimes you need to replace things
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the value of the best buy warranty..get it on all gaming accessories
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Seamless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot stress how much this comes in handy. Super easy to exchange my broken item for a new one!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting this service is a must and peace of mind!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase to protect your item because you never know accidents do happen unexpectedly
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get with all my products when I buy from here it’s honestly the best thing you can do.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Replacement Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Judy. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Nice product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good it looks just like a photo haven't had any problems yet
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad will always fix or replace your item when damaged.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this insurance before and they always take care of any issue i have.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best of you have a child that keeps breaking things. I purchase insurance to protect my expensive electronics
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PlayStation controller replaced quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PlayStation controller replaced quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
