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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6604 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 6,604 reviews
  • Rated 5 out of 5 stars

    Definitely need this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sons gaming headset. We have gone through about 4 or 5 pairs of headsets so this time I wanted to make sure if something happens I can just take them in for repair or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad with everything I buy from best buy. This is a great value although I always price match and the employees always mess this up so then I pay double for the price of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranted without any hassle. Make sure you have all accessories when you return your item for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect and really has your back in case your product malfunction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to replace warrantied headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I had a headset service for this warranty, was very easy to get the replacement,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my PS5 controller just in case I accidentally damage it. I really do recommend it For the PS5 controllers because there’s reports saying that they’re starting to drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent nice service, go to store and trade for another item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have because things happen and well sometimes you need to replace things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the value of the best buy warranty..get it on all gaming accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot stress how much this comes in handy. Super easy to exchange my broken item for a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this service is a must and peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to protect your item because you never know accidents do happen unexpectedly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get with all my products when I buy from here it’s honestly the best thing you can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Judy. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good it looks just like a photo haven't had any problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will always fix or replace your item when damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this insurance before and they always take care of any issue i have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of you have a child that keeps breaking things. I purchase insurance to protect my expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation controller replaced quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation controller replaced quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!

    I would recommend this to a friend