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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6605 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 6,605 reviews
  • Rated 5 out of 5 stars

    Covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is for my new PlayStation controller. I always get geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an additional layer of security. When I've had bad luck with things and required to rely on this service or repair in the past, Best Buy has often provided good support. Definitely worth every penny, as industrial goods are simply not as lengthy as we could have imagined mostly in past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the representative ensured i received valuable knowledge about the best buy geek squad program and i was excited to join and have my devices protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get connected to any geek squad member. They know any equipment to fix and handle .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Service PKG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service Is a must have for any one who lives close to a Best Buy, with our computers, home theatre's & cars this pays for itself each year. We used Geek Squad all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an insurance policy in case something goes wrong with the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had warranty on I believe a controller for this service, perfect replace was easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid option for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had to use it, it worked like a straight return and was able to get a replacement controller right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my boyfriend and he love it. If anything goes wrong he will be able to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this in-store protection plan! I make sure to get this plan for all of my electronics and they take care of the exchange in-store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO QUICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted several TV's and did it quick and helped me while I could cook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would buy again! I go to this location alot and they only have quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is actually a 2 year Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for PS5 controllers. Also would use this protection for tvs and consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All gamers should purchase a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan on electronics. You never know what could happen. BF is a Madden junkie so I spend a lot on controllers. The plan saves me money over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to repair or replace items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must with products. BestBuy has amazing service and always helpful.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy trade in store

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easy to use; best product for its intended use. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free state of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always recommended this for anyone that has kids, visitors or visitors with kids because accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it for any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get it. As controllers now a days been pretty crappy made. Thumb sticks get loose and worn. Start to drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has taken care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me mutiple times. Always nice having a safety net

    I would recommend this to a friend