Customer Ratings & Reviews

Hope I don't have to use it, but I use my xbox controller so much, it might come in handy. Great peace of mind.

I love the that they always honor the replacement and never give any issues

the people are always willing to help always friendly and willing to help

Can complain this is useful for any device, especially video game devices, its a must.

Can complain this is useful for any device, especially video game devices, its a must.

Can complain this is useful for any device, especially video game devices, its a must.

Amazing. My son would charge his controllers when he went to bed. This is the best option without keeping your playstation on all night

They make the exchangeing process really easy I was in and out within minutes

Great Warranty for my xbox one controller so i dont have to worry buying another one

I bought this for my Nintendo Switch Pro Controller and I'm happy with the value because the warranty helped cover any of the potential damages that are often associated with the Pro Controller.

The geek squad was helpful in helping me learn more about my device!

This protection plan always comes in handy as some of the Sony items have been messing up lately.

This is a must-have for buying Nintendo Joy-Con controllers hands down. Eliminates the hassle of being short a controller while you wait for them to be repaired. Well worth the money spent.

Simple easy replace of a controller. Worth everytime you get stick drift

Geek Squad assurance is an absolute comfort. It's worth every penny!

Team at geek squad are extremely friendly and knowledgeable any electronic equipment that I have ever bought from best buy it is well spend money knowing what you buy it is covered!

Love it I’ll always shop at this place. You’ll all should also

Walked in with old not working controller and received store credit with warranty

Always great to purchase a protection plan cause you never know what will happen

This is definitely a must have when you purchase anything from Best Buy. Always a good idea to have some peace of mind in a protection plan that is very easy to exchange if you have to do so.