Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6516 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 6,516 reviews
  • Rated 5 out of 5 stars

    Great representatives very supportive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have just in case of a bad day. love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dads gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad for christmas. He loved it! Says its much better than his last gaming keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and really liked the color. Cant complain like the new design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality keyboard with responsive inputs and feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad addressed malfunctioning controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, prompt and courteous.Unfortunately, the issue couldn’t be resolved so I received new item of comparable value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty! Best Buy honors it with almost no questions asked. They just need to know why you’re returning it but they aren’t going to deny your return. It has gotten more expensive over the years but it is still worth it for some items that are known to fail such as gaming headsets and controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying this because it honestly helps a lot, I recommend 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the standard protection services received elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. Highly recommend for as advertised product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service for my Xbox Controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an Xbox One controller, and I couldn't be happier with my decision. The controller fits comfortably in my hands, making long gaming sessions a breeze. The buttons are responsive and provide excellent feedback, enhancing my overall gaming experience. The build quality is solid, and it feels durable enough to withstand intense gameplay. Additionally, the wireless connectivity is seamless, with no noticeable lag. Overall, this controller has significantly improved my gaming experience, and I highly recommend it to any serious gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent !!! My grandson uses it everyday since he received it from Santa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always worth the added money for their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get Geek Squad with whatever you buy from Best Buy especially if it something like a game console or something that can break easily. You can get that product replaced say if you rage quit or you accidentally drop the item you can get it replaced with little charge or even replaced for free

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Keyboard review

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my setup had no problem with it love the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this plan!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is always a yes. It’s a life saver.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for on a budget

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has relatively good repsonse time and easy to just plug and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This also comes with your Best buy protection plan and The geek squad are great especially Daniel from Tracy he was so sweet and so nice and he was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my brother a Xbox controller & it started having issues, we brought it in , they helped us & we were out if there within 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy in case your electronics need to get fix and always available when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind You Can Count On

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad protection plan gave me total peace of mind. I’ve used it before for an accidental drop, and the process was quick and easy with no hassle. It’s absolutely worth it if you want to protect your investment from life’s unexpected accidents. Highly recommend for anyone buying tech.

    I would recommend this to a friend