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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6605 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 6,605 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection where it is needed , when it may be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good experiences. Whether it be getting items repaired or replaced is always fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered my questions accurately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listened to my concern about product and help me fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best glad I have some insurance lol yeahh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with our iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are awesome at Geek Squad. They were able to help us save money as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent convinced me to get the warranty and it was a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good about using it for over a year, still kicking like new

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad made it easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Was able to return easily due to deffective connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are there for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad know their stuff when it comes to things malfunctioning! they get to the point and are swift with their answers as to why the item is malfunctioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Process was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replace my item immediately. No issues. High recommended to get this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very good service. I bought a PlayStation 5 controller. if there are any problems I just take in BestBuy and geek squad works on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this so we got it and it was the best desicion we made because he can change the parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very kind and helpful. Make the process very easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is definitely worth the money. They make everything extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent costumer service , I exchanged an Item and the person that help me out it was so professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always grateful to have a back up plan and protection plans is the best way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reccomend accident protection for all your electronics. Especially if you are clumsy or have kids, LOL ! Better safe than sorry, Replacement is fast and easy. Highly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent has been very helpful in the past. Always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been super helpful, I am so glad that I paid for it. You should, too. Better safe than sorry.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fast and professional service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Service was fast and professional! Geek squad used my plan and fulfilled very fast.

    I would recommend this to a friend