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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6605 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,605 reviews
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add geek squad service plans to most all purchases at Best Buy. Makes exchanges or returns very easy. Don’t make the mistake and have to deal with manufacturers return/ repair policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the thought of your help is awesome keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the monies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro A50 stopped working, took them back and traded for the SteelSeries Arctic Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad since I can rely and have been for over 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced but worth the money Had to use the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just replaced a headset for kiddo and love that he was able to find a working headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must if you own a controller for the kids and the big kids too ,like me lol, you never know when there might be an accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is worth the price of the cost get a brand new one if yours stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra warranty helped me a lot in the past and I truly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best warranty you can buy. I have used it many times and I will always buy it with my best buy purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team easy to go and set up appointments. Attended me with no wait and check everything and was on my way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes it's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself the service and get the insurance, between kids, friends and ex's you're probably going to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice. feels sturdy like holding something with substance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful, they answer all our questions and plus the items are cover all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what i buy at best buy, i always get the protection plan. It is worth it weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s geek squad, useful when needed!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have, reps are always polite and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because no question asked about returning items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time i have issues with my product. Ive alway have been taken care of with my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a ps5 controller that came defected and they were cool about and gave me a new one right then and there. I went to the store to pick it up and left in less than 5 minutes

    I would recommend this to a friend