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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6605 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 6,605 reviews
  • Rated 5 out of 5 stars

    Get replacement plans on the items you love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are the best because it covers you from yourself. Just go to a store when you start to have problems, get an exchange or store credit to replace it with another unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Child proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got wired headphones for my child.. of course it didn't last for the price... Best buy replaced it no questions. Easy return process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I had a remote for my switch to stop working and just in cases we had more issues I would be covered. The first remote stopped working after the first month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always smooth return experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need to use a return waranty issue staff is always great they don’t ask a thousand questions they just replace the item

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Thayden. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is so cool love the purchase peace of mind with the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $20 bucks toward a new remote is totally a worthwhile investment when having kids! Play with stick fingers, throw It or drop It in toilet either way geek squad will replace It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best insurance and service in the business! I always swear by Geek squads protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with protection plans with Best Buy has been great. Fortunately I haven’t needed to use it on too many items. But it’s nice to have the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and amazing customer support when I needed my controller fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and it is amazing. I would recommend when buying pricey items very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have peace of mind knowing that if something were to happen to me items purchased. Best Buy partnered with GeekSquad will always take good care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is great. Serves its purpose as these controllers get stick drift very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have especially when you have young kids. I Normally get it with devices for gaming and PC use. Since the devices can be used up by wear and tear. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not pay the extra for qeek squad for all your devices. It’s covered if you have accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Protection Plan in electronics by far! Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing fancy but works great for what kids wanted ot for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended guarantee and when I needed to used it’s work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always by protection plan they're worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan out there hands down. Terri words for you, get it!!!

    I would recommend this to a friend