Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6600 reviews
(6,600 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Efficient and Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently opted for the replacement plan for my device, and I must say, it's been an incredibly seamless experience. The process of registering and activating the plan was straightforward, and the customer support team was exceptionally helpful and responsive. What impressed me the most was how efficiently they handled my claim when I needed a replacement. Within a short period, I received a brand-new device, ensuring minimal disruption to my daily activities. The coverage provided by this plan gives me peace of mind, knowing that I'm well-protected against unexpected damages or malfunctions. Overall, I highly recommend this replacement plan for anyone looking for reliable coverage and outstanding customer service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily replaced my controller when it broke. Got a gift card to get a new one instantly
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Starfield
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking controller,feels even better.attention to detail,color scheme a+
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Good stuff
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Good to have for sure. Never had to use it but it's good to have.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great for Xbox series X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed by how much it enhances the sound on my headset
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Exactly as Advertised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan was exactly as advertised. I brought my product back and they gave me a new one. No hassle.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My son the big gamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son was very happy to be able to get this coverage for his stuff.And he really appreciates the option.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite protection plan available would recommend 10/10 times
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love their service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my brother a Xbox controller & it started having issues, we brought it in , they helped us & we were out if there within 15 minutes
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Saved the Day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy I made the additioanl add on of this service when I bought an open box item. It truly made things much easier with getting my soundbar fixed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.havent used yet and hopefully wont need it. but good to know its there is product breaks down
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dads gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my dad for christmas. He loved it! Says its much better than his last gaming keyboard
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad replaced my Gaming Head set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic, took my old head set in because of a broken part, and due to it not being in stock i received a gift card for the amount i originally paid and was able to get the newest version of my head set. There were no issues during the whole process and they made it easy. 10/10
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as descibed love that it has lit keys and mouse speed is adjustable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Comfort keys
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design fits well on the desk plenty of room to work around.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Works as designed
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great keyboard! Fully functional and simple. Budget friendly, the keys sound good and not loud like a mechanical keyboard.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added on protection for my PS5 controller. I usually don’t add anything extra on, but what convinced me this time is that I can get a replacement within two years whether or not my controller has issues. My friends and I drop it constantly (by accident of course) so for me, this add-on is worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Xbox elite controller completely replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first time using the protection plan, and it worked great. I brought in my controller because it wasn’t quite working all the way and they replaced the whole thing and had it shipped to my house in a few days. No haste and was quick and easy. I even got the protection again just in case
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great quality no complaints here really loved my experience
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GSP IS GREAT
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] GSP is always one of the BEST things you can purchase as it has replaced many of my purchased items.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
