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Customer reviews

Rating 4.8 out of 5 stars with 6328 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 6,328 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love the 2 year warranty insurance keeps me peace of mind that I don’t have to rebuy a new 200$ controller again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for devices that break easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in very handy with the ps5 controller since the controller WILL have stick issues within 2 years. Because of the protection, replacing the controller costs less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warranty really is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties have saved me more times than I can count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Xbox series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by how much it enhances the sound on my headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps with everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had help from geek squad many times. They’re always very helpful, polite, and efficient. I’ve gotten my laptop, cameras, phones, etc fixed with them and always leave satisfied with their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bricked my PC and not only did they replace it hassle free, it was actually an upgrade! Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace and fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad! It makes everything easy to fix or replace no need to worry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan it is reliable I think it’s worth for people who buy a lot from there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service! No hassle on services and quick with help and need. Highly recommend for any equipment or service they can cover but do stay away from geek squad help desk. They never took anything I tried to get service on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starfield

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller,feels even better.attention to detail,color scheme a+

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my return so easy! Helped immediately when I walked over. I was in and out very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys order my new set and got it next day. No fuss no headache

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must need a coverage for you new items work Great and no cuestion asked wen you need tge protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best if used for items prone to malfunctioning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me multiple times having to buy a new Xbox elite series 2 controller, which are prone to buttons not functioning randomly. No hassle replacements. Cheaper than buying another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service actually really helps out if something goes wrong with your products. For example, PS5 controller having stick drift it’ll cost you a smaller amount of money to replace and buy new warranty then buy a whole new control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are definitely good at their job and always handle all my electronic needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Would buy again just to make sure my items are safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always provide satisfactory work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I would do without my Geek Squad Service. Having a qualified Geek Squad members assisting me with my electronics ensure I am getting expert work done. it's great knowing that all my Best Buy purchased products are covered for most problems that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very helpful anytime we have a tech issue we just give them a call or take what we are having issues with to them and they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for items with short warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really handy to have for things that only have a short warranty. I've returned monitors with dead pixels before and avoided having to but a new monitor as the warranty was up. I figured that i go through Xbox controllers so i should buy the replacement plan as they often die not long after the warranty ends. This time mine died within the normal return period and i was actually able to get a new replacement plan free of charge as well. If this plan saves me again it will be more than worth the money.

    I would recommend this to a friend