Customer Ratings & Reviews

Geek squad is the best period.............. Love geek squad

I will always purchase the product protection through BestBuy.

Great service that made all purchases I made with them feel extra safe and insured.

It is a very good product worked with them before easy return and new product

Good to have it when you need it. Easy customer service.

This is a good Protection to have for your product at this price.

Insurance for my equipment, Best Buy is excellent.

Great insurance for your purchased products. Highly recommend!

I had a damaged ps5 controller, Geek Squad allowed me to return it for in-store credit. I am really happy and grateful for the services and memberships of Geek Squad.

Absolutely fantastic, took my old head set in because of a broken part, and due to it not being in stock i received a gift card for the amount i originally paid and was able to get the newest version of my head set. There were no issues during the whole process and they made it easy. 10/10

Have always had a great time with them helping me and get customer service with geek squad

Perfect, arrived just on time. Set up was easy as well!

Added on protection for my PS5 controller. I usually don’t add anything extra on, but what convinced me this time is that I can get a replacement within two years whether or not my controller has issues. My friends and I drop it constantly (by accident of course) so for me, this add-on is worth it.

Great product! Good price for the 2 year product. Protect your stuff!

The DualSense Edge truly lives up to its "pro" designation with its suite of customizable features. This is where it sets itself apart from the standard controller.

Awesome service that made all purchases I made feel extra insured and safe!

Picked up the starfield limited edition controller. Love the design, glad i was able to get one!

For some high risk items, this warranty is great. for example stick drift on controllers, i really wont buy a controller anywhere else, especially ps5

Geek squad protection is always the best. Highly recommend.

This was my first time using the protection plan, and it worked great. I brought in my controller because it wasn’t quite working all the way and they replaced the whole thing and had it shipped to my house in a few days. No haste and was quick and easy. I even got the protection again just in case