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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6605 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 6,605 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great for the controller so highly recommended because you don't know what the kids can do during playing so this product is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do need just in case you screw up your electronics vand replace it I haven’t used them yet but I’m sure I will one day I got kids ha ha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BUY COVERAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE OFFER OF HAVING A ACCIDENTAL COVERAGE PLAN FOR MY SONS PRODUCTS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is always worth getting here at Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfaction was achieved. I went to replace my controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thinking the geek squad is for protection of the product we bought and was very pleased to know there is back up service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan for my electronics! Best to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used this in January for a replacement of a gaming headset. Well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allway a good idea to get protection fair price for 2 yrs coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must. The accidental replacement is a no hassle for my purchases if I ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warrantees are perfect for fragile technical devices and other technical products that don’t have a long life cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides the best customer service so always get their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this warranty. We had a couple of instances where the product failed and the warranty allowed us to get a free replacement. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is worth the purchase. It will save you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buying the geek squad service whenever you can. I have received the best service when bringing defective items back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with my problem with ease. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grantee with all my purchases. Always a pleasure that im able to get a replacement no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection is always worth the price. Always fixes any issue you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting for regularly/ frequently used items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always when you’re buying an elite xbox controller. The bumpers always die off.

    I would recommend this to a friend