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Customer reviews

Rating 4.8 out of 5 stars with 6522 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 6,522 reviews
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth your money incase of any unforeseen accidents and it quick and easy to return or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful using geek squad for all my device fixing needs and tweaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yas replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. Has helped a lot with gaming controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of knowing they will fix my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal if it breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can’t remember what i bought this for and i’m not too sure i needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best warranty ive used had an issue with my headset and bestbuy took care of it and i walked out with a brand new headset no sending your old device in to the manufacturer i was in and out

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great battery

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift for my wife, she loves them sounds good, especially the mic quality, and the battery life is great, she is bad at remembering to charge her devices so the long battery life is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for controller support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled all my questions and concerns about my controller quick and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opted for the replacement plan for my device, and I must say, it's been an incredibly seamless experience. The process of registering and activating the plan was straightforward, and the customer support team was exceptionally helpful and responsive. What impressed me the most was how efficiently they handled my claim when I needed a replacement. Within a short period, I received a brand-new device, ensuring minimal disruption to my daily activities. The coverage provided by this plan gives me peace of mind, knowing that I'm well-protected against unexpected damages or malfunctions. Overall, I highly recommend this replacement plan for anyone looking for reliable coverage and outstanding customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT insurance policy for electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the replacement policy! My grandson had a game controller that went out a year after purchase. Instead of sending it back to Microsoft, I took it to Best Buy and they replaced it! I won't buy electronics without this policy. It's well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to cart, and automatic replacement of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to have on any device you can put it on. Love the ease and how fast they resolve any issue with a covered item. I am a gamer and have my contyrollers and headset covered, has helped save me so much money and even time as well. Amazing coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when needed when facing issues with my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Xbox series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by how much it enhances the sound on my headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starfield

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller,feels even better.attention to detail,color scheme a+

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller by far the best one there is.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind and protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    invest to not regret later that you did not buy this just to try to save a dollar or two. It's a really good thing one day the unfortunate happens and you will regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is really good they do really good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they are reliable and efficient they make sure to check double check and give suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damaged ear bud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is worth every penny. I bought a pair of ear buds for my husband and just a month after, he dropped one and when he found it, it had been run over in the parking lot. The warranty replaced them with a brand new set.

    I would recommend this to a friend