Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6600 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 6,600 reviews
  • Rated 5 out of 5 stars

    Keyboard

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a year already and didn’t have to bring it in or anything. Easy to use, smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gots Me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a damaged ps5 controller, Geek Squad allowed me to return it for in-store credit. I am really happy and grateful for the services and memberships of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. They’re always there to help and go beyond the call of duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steering wheel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazingly no issues whatsoever runs so smoothly just how i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, since it matches the my OLED Zelda mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value most of the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad has been good protection for us through out the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this plan!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is always a yes. It’s a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty gives you ease of mind to get it replaced or fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for my products purchased at Best Buy. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT insurance policy for electronics!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the replacement policy! My grandson had a game controller that went out a year after purchase. Instead of sending it back to Microsoft, I took it to Best Buy and they replaced it! I won't buy electronics without this policy. It's well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge truly lives up to its "pro" designation with its suite of customizable features. This is where it sets itself apart from the standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is absolutely necessary in the event of tech failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to have on any device you can put it on. Love the ease and how fast they resolve any issue with a covered item. I am a gamer and have my contyrollers and headset covered, has helped save me so much money and even time as well. Amazing coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best keyboards I’ve ever used highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protections plans are a must for new tech. Everything breaks so easily nowadays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product protection for an extra added piece of mind at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection package. I feel good knowing if something happens, I am covered

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love those geeks

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always get that geek squad protection because no one can predict the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working good, haven’t had to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some high risk items, this warranty is great. for example stick drift on controllers, i really wont buy a controller anywhere else, especially ps5

    I would recommend this to a friend