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Customer reviews

Rating 4.8 out of 5 stars with 6522 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 6,522 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. Accidents happen, and this plan gives you that cushion if something goes sideways. Geek Squad makes the replacement process smooth and fast. It’s especially great for pricey tech or gear that gets heavy use. You hope you won’t need it, but when you do—it’s a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geed Squad is there for you when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three incredibly active cats who positively delight in knocking things out of my hands and off of any flat surface that strikes their fancy. If they decide to target my new Switch, I'll be able to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a problem with the geek squad protection they always taken care of any problems I've had to replacing said product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely recommend bestbuy for everyone I come across. They have awesome deals, even better Black Friday deals, and the smooth transactions and exchanges with warranty items is great. It’s nice to not have a big hassle everytime you need to exchange something. They are fast, friendly, knowledgeable and courteous. Definitely going to be a return customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my Dual Sense Edge PS5 controller. I was in the store for every bit of 10 minutes. It would’ve been even quicker if there weren’t people ahead of me. I was given a brand new replacement controller with minimum questions asked. They also allow you to add warranty on the replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unmatched. Just buy it and don't think about it. I only buy my electronics from best-buy simply for the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeked squad are the most reliable tech people I know I highly recommend them to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it great for the price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing people

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank u for the best service. Always appreciate you all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but i seen straight.i may see what the geek squad is doing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will keep you protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is helpful to have with expensive devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me upgrade my PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always ready help me when I need it the most. When it comes to upgrading my computer components or to help me questions regarding my pc or softwares. I always purchase the extra protection with all my orders. Highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for items with short warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really handy to have for things that only have a short warranty. I've returned monitors with dead pixels before and avoided having to but a new monitor as the warranty was up. I figured that i go through Xbox controllers so i should buy the replacement plan as they often die not long after the warranty ends. This time mine died within the normal return period and i was actually able to get a new replacement plan free of charge as well. If this plan saves me again it will be more than worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, since it matches the my OLED Zelda mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Xbox Elite Core controller and it saved me when it got horrible stick drift. If you used to use the GameStop warranties (before they started replacing with refurbished controllers) try this one instead!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but fast replacements make it worth........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get itb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but fast replacements make it worth........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful. Great protection just like a condom. Really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a MUST for your electronics. No Matter if you know how to format and work on computer programs or just a novice everyone may need their help to figure out what or why your electronics are acting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get itb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but fast replacements make it worth.......

    I would recommend this to a friend