Customer Ratings & Reviews

Totally worth it for the peace of mind! Easy claim process, fast service, and they replaced my item with no hassle. Just be sure to read what's covered. Great protection for the price!

I haven't had to use this yet, but Geek Squad has been wonderful with my other purchases/warranties so I trust there will be no issues with this.

Didnt have to use it but, I have used them in the past! Theyre always easy to work with!

Geek Squad is a big help When Needed. Recommend using Them.

An excellent service. I always renew the guarantee. I feel secure with all the electronic products that I buy in Best Buy. Thanks Best Buy.

took a look at my husband's PC and helped us diagnose an issue he was having

Ps5 controller is so good i love it.................

Super helpfully when needed. I always purchase for my bigger purchases cause you never know when you will neednit

I had some technical issues with my console. I called Geek Squad and I can comfortably say I’ve never had better service!

Awesome purchase to make sure my product is safe all the time

Best protection out there. No questions asked other then the reason for returning the item. I highly recommend the protection. My kids have broken their controllers many times and its better to pay 30 over 75 every time.

I absolutely love this item.Great choice highly recommend

Accidents happen, and this plan makes sure you’re covered. Super easy process, no stress if something breaks. For the price, it’s a great investment in protecting your tech!

Good..............................................

Geek Squad service is always dependable. They make the claim process simple and fast. Great investment to protect expensive electronics and save hassle in the long run.

Super quick and they helped me out wouldn’t get protection anywhere else

If you have the chance to add the warranty to your products, definitely do it!! It’s inexpensive and worth it. My product was defective after the year warranty with the manufacturer so I would have had to buy a new one. But with the warranty I purchased in store, I was able to go back and get my item replaced in store! The warranty’s vary per product, so make sure you leave knowing which one applies to your product!

Got it for my ps5 controller and Best Buy takes care of me so I do recommend because they take care of my controller when it stick drifts

Geek Squad service is exceptional! Their knowledgeable technicians provide reliable tech support, whether it’s for installation, repairs, or troubleshooting. They are friendly and efficient, making complex issues easy to understand. With their prompt service and expertise, I feel confident in my tech purchases. Highly recommend for anyone needing tech assistance!

I have used the protection plan only a few times for the PS4 and PS5 controllers I've bought, and in every instance where I needed to replace them (stick drift issues), I was given a replacement controller with no problem. However, my only minor inconvenience is that I wish it lasted a year longer since my recent controller lasted a few months after the plan expired. Overall, it's a solid purchase.