Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6523 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 6,523 reviews
  • Rated 5 out of 5 stars

    Always get it on high use or high value purchases.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used to get any type of insurance but this service has saved me 1000s of dallors over the the last 4 years. Everyone knows that some things just arent made to last anymore. Yes it is a little bit more up front but when something inevitably goes wrong, best buy is there to replace it with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for devices that break easily

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in very handy with the ps5 controller since the controller WILL have stick issues within 2 years. Because of the protection, replacing the controller costs less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lifesaver in my electronics crisis times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always have catastrophic issues with device and have to get a replacement. Truly a helpful replacement plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get protection get protection its worth it get it bro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change the article for new went is no posible .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help to keep the tablet and fix in the time say come to the store and is ready to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Experience with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been really good for me, offering great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with the geek squad plan warranty. price is good for the years given

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Allows me to return a defected item within 2 years with the tax I paid included with the amount paid. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KenyonJ

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard works well I recommend this to anyone looking for a good keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your expensive stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying something that is stupid expensive. Pay the extra for the protection plan

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protecting my items.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added GSP and protected my items for the future. It’s a no-brained for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hardware insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection for my son’s SCUF gaming controller since we always seemed to have drift problems with his previous Xbox controllers after the 1 year warranty expired. I’ve had to use this protection with his previous elite controllers and the exchange is flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a mist to have on everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the ease of mind knowing they got you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best if used for items prone to malfunctioning.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me multiple times having to buy a new Xbox elite series 2 controller, which are prone to buttons not functioning randomly. No hassle replacements. Cheaper than buying another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for your buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my gamer son. He has been thru many headsets and he says a lot of them hurt. I loves the sound quality of these and they are actually comfortable for his head. They appear to have noise cancelling ability. Bought the protection plan just in case. So far 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Pro controller warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome, the buttons and functionality are awesome, and has great flow and a 2 yr blanket to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the best warranties especially on smaller Electronics because they just replace them if there are any problems Within the time frame of the warranty itself so I only feel secure if I purchase warranties with products that might have problems down the line and always make sure to do so if they are pricey meaning more than $100 so I avoid having to pay full price to replace the item myself and only have to repurchase the warranty if I have problems so that's why I buy all of my electronics through Best Buy when possible as their warranties are unrivaled in my honest opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and always very attentive. Thanks for all the support .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service was in and out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller, very nice paddle placement and you can change between 3 paddle setups that will also change the color of your Xbox button. Also the rubber grips help those with sweaty palms and trigger stops are really helpful for fps gaming, and on top of that you are given extra analog sticks that are also longer which help with precision aiming very good controller have had mine for a little over a year no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love the 2 year warranty insurance keeps me peace of mind that I don’t have to rebuy a new 200$ controller again

    I would recommend this to a friend