Customer Ratings & Reviews

I never used to get any type of insurance but this service has saved me 1000s of dallors over the the last 4 years. Everyone knows that some things just arent made to last anymore. Yes it is a little bit more up front but when something inevitably goes wrong, best buy is there to replace it with no hassle.

I will always recommend getting protection for any of your everyday use items

Unmatched. Just buy it and don't think about it. I only buy my electronics from best-buy simply for the warranty.

Really good controller, very nice paddle placement and you can change between 3 paddle setups that will also change the color of your Xbox button. Also the rubber grips help those with sweaty palms and trigger stops are really helpful for fps gaming, and on top of that you are given extra analog sticks that are also longer which help with precision aiming very good controller have had mine for a little over a year no problems.

Love this service! No hassle on services and quick with help and need. Highly recommend for any equipment or service they can cover but do stay away from geek squad help desk. They never took anything I tried to get service on.

Accidents happen, and this plan makes sure you’re covered. Super easy process, no stress if something breaks. For the price, it’s a great investment in protecting your tech!

Came in handy a few times. The boys do good work for sure.

Love the controller by far the best one there is.!!

I haven't had to use this yet, but Geek Squad has been wonderful with my other purchases/warranties so I trust there will be no issues with this.

Always reassuring when you can get coverage on items you buy. Good price!

Worth it! Children, freak accidents, and malfunction happens!

Has been very good and the lights work great. Not loud either

Good protection services. Would recommend for any purchases

BEST PURCHASE EVER!!!! I never realized how fast my son was going through controllers until we had to start using this warranty. He currently has the Xbox series X and previously had the Xbox 1. Well the controller is compatible with both consoles so I didn’t lose my control with the warranty, thank goodness. All he does is return the malfunction controller with or without the receipt (they can find the warranty under the phone number making it extremely easy if the receipt gets misplaced). Then when you get the new controller you purchase a new warranty for $20-25 and you are all set again. It has saved me alot of money. Did I mention how much I LOVE IT!!!

[Employee of bestbuy] My agents were able to provide the right help for me and were very friendly and on top of that, it was Black Friday, with them remaining with great attitude and composure. I was able to take this product home and enjoyed with all of my friends playing the ps5 that night at a party.

This service actually really helps out if something goes wrong with your products. For example, PS5 controller having stick drift it’ll cost you a smaller amount of money to replace and buy new warranty then buy a whole new control.

geek squad is really good they do really good job

An excellent service. I always renew the guarantee. I feel secure with all the electronic products that I buy in Best Buy. Thanks Best Buy.

Definitely appreciate the service of Geek Squad definitely a company I trust

Honestly Best Buy should offer the membership sooner, I have bought many things from there and since I got the total yearly membership. I had a very expensive laptop taken to a local shop couldn't turn it on or figure it out spent 2 weeks in their shop went to best buy to buy the membership because they will help with any device no matter where or when you bought it, they had it turned on in less than 2 hours