Customer Ratings & Reviews

Great love the 2 year warranty insurance keeps me peace of mind that I don’t have to rebuy a new 200$ controller again

A must have when thinking of protecting your purchasing. I've never had a problem with it always taken care of very well no headaches. Definitely pay the extra amount to have peace of mind.

My controller was starting to have stick drift only after a few months of using it. I was able to go to the store and exchange the controller for a brand new one. Young lady at the registers was kind and explained the whole process for us!

I love geek squad they are amazing and great at they job

Honestly Best Buy should offer the membership sooner, I have bought many things from there and since I got the total yearly membership. I had a very expensive laptop taken to a local shop couldn't turn it on or figure it out spent 2 weeks in their shop went to best buy to buy the membership because they will help with any device no matter where or when you bought it, they had it turned on in less than 2 hours

Best extended warranty hands down. Peace of mind!!

Great protection plan for an expensive controller.

I broke my controller and had the warranty for it all I had to do was take in the control(without the box) and they gave me and new one simple and asked if I’d like to put another warranty

My agents were able to provide the right help for me and were very friendly and on top of that, it was Black Friday, with them remaining with great attitude and composure. I was able to take this product home and enjoyed with all of my friends playing the ps5 that night at a party.

These guys are very helpful anytime we have a tech issue we just give them a call or take what we are having issues with to them and they fix it

I bricked my PC and not only did they replace it hassle free, it was actually an upgrade! Great service.

My husband really likes this head set, got it for his bday

Love the service good to have for anyone who needs insurance on their items

whenever I purchase anthing from Best Buy, especially products like coffee makers and computes , I always get their Geek Squad protection planinsurance. I don't leave home without it!

You must need a coverage for you new items work Great and no cuestion asked wen you need tge protection

The geeks are nice people they be geeking and stuff

I always get geek squad protection Its always easy to come and have your deviced fixed or just straight up replaced, they also give you the option to but the protection again insuring your device for life basically

This is the best hassle free warranty. I’ve used it twice for my Xbox controller. Then recently when my husband needed a ps5 controller we ultimately decided to go to Best Buy because of THIS warranty. It was the deciding factor.

Peace of mind if something goes wrong with our controller was easy to purchase and attached to phone number and account so no keeping the receipt

Comfortable easy to use. Plus love the color. Thats all folks.