Customer Ratings & Reviews

[Employee of bestbuy] Added GSP and protected my items for the future. It’s a no-brained for me.

The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

This comes in very handy with the ps5 controller since the controller WILL have stick issues within 2 years. Because of the protection, replacing the controller costs less

[Employee of bestbuy] Get protection get protection its worth it get it bro

Didnt have to use it but, I have used them in the past! Theyre always easy to work with!

I love the controller. The software support and customization are awesome. The profiles are amazing and switching between them is great and being able to use the adaptive triggers and switch the trigger stops are great. If you play on the PS5 a good amount and play a variety of games, I’d recommend it. Sure the battery does suck, but it’s an easy workaround, and it charges quick

Thank u for the best service. Always appreciate you all

My controller was starting to have stick drift only after a few months of using it. I was able to go to the store and exchange the controller for a brand new one. Young lady at the registers was kind and explained the whole process for us!

Protection is helpful to have with expensive devices.

Saved me multiple times having to buy a new Xbox elite series 2 controller, which are prone to buttons not functioning randomly. No hassle replacements. Cheaper than buying another.

took a look at my husband's PC and helped us diagnose an issue he was having

I was recently looking for a decent TV and I am very impressed by the knowledgeable staff at BestBuy home theater. Joseph and Ahmad helped me make the best selection for the price and deals that we’re currently in store. I even applied for a credit card and received 24months of no interest. I left with a complete sound system as well. Great experience!

Useful. Great protection just like a condom. Really good

Pricey, but fast replacements make it worth........

Pricey, but fast replacements make it worth........

[Employee of bestbuy] Geek squad is always transparent about what the policies cover and tend to always follow through with their replacement and accidental damage plans.

Pricey, but fast replacements make it worth.......

A must have when thinking of protecting your purchasing. I've never had a problem with it always taken care of very well no headaches. Definitely pay the extra amount to have peace of mind.

Geek Squad is a big help When Needed. Recommend using Them.

The best thing you can buy when you shop electronics. Local stores so you just stop by have your defective product exchanged or completely refunded minus the protection plan of course. Electronics are an investment for your entertainment so protect your money. I have had two 75 inch TVS replaced at no cost but another service plan. The tvs have been newer and better models so to me it’s a win win.