Customer Ratings & Reviews

Geek Squad protection is like car insurance. Don't drive your expensive electronics without it. I used to spend $60 on a new controller every few months when my triggers or my joysticks stopped worked. A $20 Geek Squad protection plan changed that. Now when they break in a few months, I can count on Best Buy to swap it out with a working product, buy a new protection plan and keep it moving. For items that experience wear and tear, there's nothing better.

I almost always have catastrophic issues with device and have to get a replacement. Truly a helpful replacement plan.

Super quick and they helped me out wouldn’t get protection anywhere else

Awesome purchase to make sure my product is safe all the time

Helped a lot, been with them a good amount of times and they fixed it amazingly

This is the best hassle free warranty. I’ve used it twice for my Xbox controller. Then recently when my husband needed a ps5 controller we ultimately decided to go to Best Buy because of THIS warranty. It was the deciding factor.

Great service. Allows me to return a defected item within 2 years with the tax I paid included with the amount paid. Love it.

I broke my controller and had the warranty for it all I had to do was take in the control(without the box) and they gave me and new one simple and asked if I’d like to put another warranty

I absolutely love this item.Great choice highly recommend

This product has exceeded my expectations. The interface is user-friendly, and the features are well-designed for seamless functionality. I love how intuitive and efficient it is to use. It’s definitely a must-have for anyone in need of such a product. Highly recommend it!”

I always get geek squad protection Its always easy to come and have your deviced fixed or just straight up replaced, they also give you the option to but the protection again insuring your device for life basically

Good..............................................

Very great customer service very respectful I recommend This year protection plan

I always try to get this with my electronic purchases. It's so easy to use when something goes wrong ... which is usually, because few electronics today are truly made to last. My anxiety kicks in as soon as this coverage expires.

Geek Squad service is always dependable. They make the claim process simple and fast. Great investment to protect expensive electronics and save hassle in the long run.

whenever I purchase anthing from Best Buy, especially products like coffee makers and computes , I always get their Geek Squad protection planinsurance. I don't leave home without it!

This controller is awesome, the buttons and functionality are awesome, and has great flow and a 2 yr blanket to boot.

Replaced my PS5 controller because of drift. Easy exchange a must get

I would trust Geek Squad with my life, they always come through

Help to keep the tablet and fix in the time say come to the store and is ready to use .