Customer Ratings & Reviews

Super helpfully when needed. I always purchase for my bigger purchases cause you never know when you will neednit

Easy return, easy replacement. Geek squad warranty is the way to go, especially for the elite controllers that have weak warranty's at purchase.

Easy return/ exchange process. If they don't have the item you may have to wait for it to be shipped, but besides that you can get a store credit too.

It super useful because before it expires I can just go get it replaced and get a new one and all I have to do is just pay for the 2 year warranty again which is better then buying the whole thing again

You must need a coverage for you new items work Great and no cuestion asked wen you need tge protection

I bricked my PC and not only did they replace it hassle free, it was actually an upgrade! Great service.

Very helpful and always very attentive. Thanks for all the support .

My son love these controllers and has several of them. Just brought him this one as one of his stockings stuff for Christmas. One advice that I have is! if you have anyone that is a hard gamer like my son put the warranty to protect for stick drift.

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

Works as advertised, bring the broken item into a Best Buy and they will replace it or give you a gift card of the same value so you can buy another of whatever you need. Say they stopped making the model and upgraded, you can get the upgrade!

Wow people this is the BEST BUY of my life trust me is the best desition to ALLWAYS get the 2 year waranty. On all items with great value. Also for computers the geek scuat service is fenomenal.

The products have amazing quality but accidents can happen. I would totally recommend getting this product as it is a plus on your purchases. Nice and diligent staff.

Always great to have extra protection. Products eventually wear down and when the manufacturers warranty ends, geek squad will be there to help out or replace product.

The software operates efficiently and proved to be very useful when dealing with some electronic devices that required attention.

Great product love it great for the price and quality

Made my return so easy! Helped immediately when I walked over. I was in and out very quickly!

I love geek squad they are amazing and great at they job

Love the service good to have for anyone who needs insurance on their items

As long as they have your item in stock and you have the replacement plan and they follow through with their side of the agreement and replace it with no trouble then it’s amazing. Just got to watch out for the technical “fine print” then replace your item or get it fixed and make sure to get new coverage on your new item they just replaced and that coverage will keep you safe from being robbed