Customer Ratings & Reviews

An amazing product to have if you love to read with a glare free screen and a multi-versatile device to use for notes, reminders, upload your favorite books, and more all on one device. Definitely a must have.

Definitely a no brainer to get their protection plan when buying tech that you use daily. Remotes, headphones, controllers, etc. Small price to pay to replace an expensive item. You don't even have to break it-worn out buttons, stick drift on your controller, just doesn't work like it did out the box, replace it and all it costs you is buying the protection plan again. Win win.

Agents are helpful when it comes to troubleshooting device. Have been purchasing geek squad for a few years now. Well worth the money.

The geeks are nice people they be geeking and stuff

Always a great choice. Get it and dont forget you have it

I must say, the experience exceeded my expectations. The registration process was straightforward, and the customer service team was incredibly helpful and responsive throughout. When I needed to file a claim for a damaged item, the process was seamless and efficient. I was able to get another mic the day it unexpectedly stopped working! Highly recommend!!

Nothing beats having warranty on your controller especially when it's such an easy progress with geek squad. Came in expecting to have difficulties like other stores usually do but the whole process was nice and easy to do and left me felling happy with trusting Best Buy's Geek Squad.

Good product I have used it several times in the past. Normally wouldn’t go with it if it were all state but they have a pretty good ROI

Adds a great value to any purchase, most electronics arent built to last and this also you keep enjoy it

They are definitely good at their job and always handle all my electronic needs!

Highly recommend this service to anyone that gets game console items that can go bad quickly like controllers or you may even get a new controller that isn't working properly and geek squad will replace it no questions asked

Love geek squad their services is amazing and their so easy to speak with and understand your needs with fast turn around dates and times

These warranties have saved me more times than I can count.

Greta value. Will be purchasing my iPhone from Best Buy from now on and canceling my phone insurance through ATT!!

So far I have never had an issue with ny electronics being fixed or replaced!

It’s a MUST HAVE if you don’t have geek squad protection on your devices then you know what they say, buy it nice or buy it twice, just one purchase of the squad protection and you will never have to buy it twice again.

Great keyboard works well I recommend this to anyone looking for a good keyboard

Always buy your protection, you insure your house and car, insure your products as well. Factory warranties are never as good as best buys geek squad protection!

This is the second extended warranty for a gaming headset I have purchased. My prior review is below. I bought the extended warranty for a Xbox gaming head set for my niece. With the hit or miss reviews as to reliability, I purchased the extended warranty. Sure enough, after about 6 months it was a miss. The physical quality of the headset was fine but the electronics for the mic failed. I exchanged the headset under this warranty and got a different, more expensive headset for my niece. The new headset was very well reviewed, Turtle Beach, but I purchased an extended warranty for it as well.

Guys order my new set and got it next day. No fuss no headache