Customer Ratings & Reviews

Always a great way to keep your electric covered in case of a faulty product

I get this for my Xbox elite controllers which never used to last more than a year before needing to be replaced. My current controller is still going strong after 13 months so I’ll keep it until I get closer to the 24 month limit (or it’s starts to wear out)

This has saved me as the Xbox controllers tend to have a short life. Was able to return and get a new one even after the Microsoft warranty expired. Very easy - love the geek squad warranty!

[Employee of bestbuy] the protection is a must to have the assurance in case anything goes wrong

[Employee of bestbuy] One of the best products I've ever gotten and used and i happy to say that this is one of my favorites

Absolutely love the warranty. It is absolutely wonderful, give extreme value to purchases.

Geek squad in one of the best for gaming. There controller feels rlly help my aim and game play so I definitely recommend these idea and I also love there things they make

Geek squad for the most part are very hopeful and it’s quick sometimes. If you have an appointment it’ll be faster. The wait time does take a while which sucks

If you get a PS5 controller get the warranty! No hassle replacement for stick drift!!!

Very professional and easy to use service. Definitely recommend for more expensive purchases.

Was able to cover my ps5 controller when it had stick drift.

With the cost of items these days, this is a no brainer for certain items. For example, Game Controllers, Tablets, phones, PC components and so on. Anything that takes a lot of wear and tear in normal use.

Can go wrong with a warranty has came in handy several times

Love best buys warranty but expensive. Compared to other stores.

Best Buy will take care of you if you have a problem. Don’t think about the extra cost now, think of the replacement cost later!!!

ALWAYS get the warranty. You definitely will use it, and it's worth it for peace of mind

Bought it for a real Xbox controller due to having one made from garbage by SCUF that lasted 2 months. Hopefully I don’t have to use the replacement warranty on a real Xbox controller.

Worth it 100%. Ive never used anything more than the protection plan for controllers. As a parent of sub 10 little boys, its been esential.

The agents was professional and courteous and made my dayz easier

Purchasing a protection plan is always the best thing to do I have never had a problem getting and item fixed or replaced with the geek squad protection they have never let me down