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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6639 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 6,639 reviews
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but too expensive. Prefer razers or any that is cheaper. If you want fast mobility and more functions I would prefer just keyboard and mouse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need them to “install” anything but purchased the accidental protection. They always are friendly about fixing damaged items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two-year warranty extender is very helpful never know when you might need something with this product my break fall apart very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very helpful also really care about your product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad helped me replace the joysticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is good but stick drift is no fun other than that amazing look to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson wanted that extra protection on his item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is peace of mind and Its nice to have the peace of mind

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Protection Plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Havent had an issue replacing anything and a fair payment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad eork hard at doing their best to make the customer happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We shall see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this item 4 stars soley due to me not using it yet. Although the representative told me I am protected for any issue. Hope this is accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product definitely recommend for the holidays

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy process to use the geek squad and replace the head phones. My husband went early and they were able to see him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love those geeks, always fixing stuff my kids break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reggie from Jersey Citt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I have ever bought from BestBuy I have purchased a warranty. Hassle free when something goes wrong. Also easy to renew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying warranty at buy best is the greatest thing ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to replaces dropped/broken controller. None available in store, but will mail new controller. Worth the price for replacement plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but my bumpers quit working and the warranty is saving me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we can never find my previous purchases especially when i need to exchange a product or when I have purchased protection plans very frustrating ! I also tryed to purchase protection plan again and the price doubled .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty on xbox headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better have this warranty if used frequently by active teenager. Be prepared to use return policy also soon after the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fix is easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this service to make it easier for me to fix or replace the product if it is no longer working.

    I would recommend this to a friend