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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6639 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 6,639 reviews
  • Rated 3 out of 5 stars

    This is an OK controller. Nothing fancy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programmable buttons on the back are useful for FPS games like Fortnite and Call Of Duty. The downsides of the controller is that it often disconnect on its own and the programmable buttons are too tricky to work around with. This controller is good if you’re on a budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote had no issue the protection plan is also well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beat service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that allows me to get a new device if my current ones faile or break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like their return products it's very good and will give you store credit to and get something else very great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got just in case. Xbox Controller's don't usually last long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get a replacement for a faulty controller

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the hype; the service doesn’t work as well as thought

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what they did for me but im sure they resolved it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less expensive than a new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in case controller messed up. The stick was defective so I just had to pay a fee to get it replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good an easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to give a chance an i did easy nice an good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad they offer a 2 year protection plan because I have siblings and dogs that like to break stuff so! This is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Real geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it to me because it replaces the whole thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    W men and women who are there to help you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped when I needed to buy the correct phone case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have whenever something is accidentally damaged. I would definitely purchase this on any of my items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection is great. i had a controller break after 9 months and they sent me a new one BUT now i have to pay to get geek squad again. the warranty ends if you use it. it should be for the full 2 years.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the last headset we had stopped working I thought it best to buy the warranty for the $100 wireless headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They always got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thdd we geek squad is always so helpful when I approach them with questions or really anything tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and quality, the children will really love that item especially the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there when you need them. I also love the customer service they’re really friendly

    I would recommend this to a friend