Customer Ratings & Reviews

It is always better to be safe than sorry. Peace of mind is a goodnthing.

Very very helpful when I was having Issues with my laptop

Geek squad is great. Have repaired my purchased devises. Always ready to help.

Geek squad is great. Have repaired my purchased devises. Always ready to help.

product protection that covers accidental damage is necessary in my opinion for gaming. If it breaks, they will repair

This is a must for thinks like xbox accessories and monitors. Basically anything that has a short and or limited coverage warranty.

I can rest assure that my electronics from Best Buy will be covered by the Geek squad protection and services plan. I am a bargain shopper at heart, and Best Buy has a great price point and offer the security i need for my family's growing electronic needs. In-store or service calls, Geek squad got you covered!

I have purchased the 2-Year accidental Geek Squad Replacement protection on multiple Headphones, controllers, and electronic devices throughout the years. Let me just say that Best Buy stands behind this plan, and I have never had any issues with a replacement of the product within that 2 year period. And - for me - the option to add another 2 years on when you replace your product (because I've had many Turtle Beach headsets break down over the past 5 years) is a perfect option, which allows me to continue to use that same device for it's lifetime until the next upgrade comes along.

I get Geek Squad Warranty on everything I purchase. Definitely worth the money and is super convenient. Only had good experiences with it and the reassurance of having warranty for two years makes all purchases worth it. Highly recommend!

I always get geek squad protection on just about anything.

Geek squad has been amazing just a phone call away or walking the door in the right there to help you.

I always buy this warranty with any product that i purchase from Best Buy. I've had to use it a few times over many years, and they never give a problem - just change it out for something that costs the same price that i paid, even if they're on sale, i still get credit for what i paid.

So far these headphones have great sound quality. The volume goes up pretty high and the sound was crisp. Mostly play it with Modern Warfare 3 and it’s been perfect. Charging station is pretty good although sometimes you have to make sure the headphones are in contact with the charging station.

I always buy the geek squad protection plan. If anything happens to my kids gaming accessories I take it to geek squad to get fixed and if they can’t fix it they replace it or give me back my money. You can also buy a new plan after the time has lapsed from the first one. The price is always reasonable.

Excellent work done by the geek squad, came in with a problem in my oc and they went above and beyond to help me with my issues, at first i was a little nervous but great professional services

Love the Geek squard replacement service. I always purchase it when i get something from BestBuy. It saves money and time.

I buy a lot of electronics and always get protection.

Anytime I've ever had any issues with any appliances I purchased from best Buy, the service always meets or exceeds my expectations.

Always great services. Never been dissatisfaction.

Don't pass this up. Xbox controller was 6 months old (probably still under original warranty) and I started to have problems with the thumb sticks. Walked into Best Buy with my receipt and instantly had a return refund! No hassles at all and I highly recommend!!