Customer Ratings & Reviews

Its the only gaming headset that i like. Best is sound and the looks is great.

Free repairs and no questions ask highly recommend for controller just incase if you got stick drift

its a really good mic and it lasts for a really long time

Very dependable when needed and keeps your mind relaxed if something does happen to your products

The agents were wonderful. Completely respectful of my home. I accually left them inside the house so i could finish working on my brothers truck. They come got me when they were done and explained everything to me to the tee. I think the house was clean then it was when they got there. Thanks guys,thanks best buy

Don't pass this up. Xbox controller was 6 months old (probably still under original warranty) and I started to have problems with the thumb sticks. Walked into Best Buy with my receipt and instantly had a return refund! No hassles at all and I highly recommend!!

Geek squad is the best thing Best Buy could have done they fix or replace everything. Which gives me an ease of mind knowing that if my son breaks anything I can get it replaced

[Employee of bestbuy] The plan is always nice to have especially for when I need to replace my product. Quick and easy use and swap

They have great protection. I have not had any issues at all

I purchased this warranty for my new controller after I used the warranty to replace my old controller

Worth it if you have valuable items that you purchased and want a piece of mind

For mistake my control is crash and the warranty help my for looking a solution

I will consistently ensure to obtain a warranty for all purchases made at this establishment.

[Employee of bestbuy] Total Tech is great I Always get Protection for my products, and with Total Tech I get 2 years of protection on everything I buy even gifts, with year round support, members pricing, expedited shipping, along with free installation and services on TVs, Appliances and just about anything you can think of. Technician and installation you point they work.

I had no problem getting my son’s controller replaced. I went to the store and they pulled up my geek squad protection purchase with no problem and they gave me a gift card to get my son’s controller replaced online because they were sold out of PS4 controllers in the store. I liked the fact that I was able to get it replaced online and not just in the store because it could have been a long time before I was able to replace it while in some stores they don’t have the online option.

I always recommend to everyone as the employees do themselves to customers to purchase this plan for all your products because you may never know if there’s a faulty unit you purchased of a particular item that Best Buy will make sure to correct the problem for you with the best customer service I’ve experienced with all my electronics products purchased. It’s essential to your purchases, rather safe than sorry! Worth it!

Haven't had to use it but feel good knowing it is there if we need it!

Always good to have back up if anything goes wrong with an item

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service