Customer Ratings & Reviews

Always a great help when needing items replaced or helping you out!

Good . Item por ps4................................

Got the protection plan for my elite 2 controller. The good thing was 1 month after the 1 year manufacturers warranty it broke and they replaced it no questions. The bad thing is to have the new controller protected under the same plan it was $20 more than last year. So now it cost 1/3 of the controllers price to have it protected. Which I feel is a lot. Last year it was 1/4 of the controllers price which is more reasonable.

good warranty. 2 years and covers mostly everything. worth the price!

if it was good for the entire 2 years then it would be 5 stars. Since its only good once ill give 3. They don't offer to fix your controller so your stuck buying a new warranty every time something happens to it. if your a competitive gamer like me there's no other option tho, you gotta have this controller

The agents were helpful mounting my tv to the wall very helpful.

For a new one no questions asked. So honestly there’s nothing to complain about.

Geek squad is great when you buy electronic from Best Buy

Hopefully these guy would help my out when i need them cmonnn

I usually buy but never use, seems to run out then break. Pease of mind at best.

Always protect your high dollar electronic purchases!

Always protect your high dollar electronic purchases!

Great service for the product they even take care of u on the spot

They don’t tell you that within the two year period that you only get one replacement. The elite 2 has a known probable breaking so I only got one replacement. Then I had to pay another 60 dollars to extend the warranty on the replacement controller. I guess it’s better than paying 179 again. Ugh...

Love it so much my family love and sure i will buying againg.

Life saver! Stuff breaks! Get your product replaced or gift card.

Works great , i like it , good quailty!!!!!!!! !!!

Is great to have. The Geek Squad staff is good to communicate with.

Great warranty, better than GameStops. And you get 2 years.

Haven’t used it yet but feels good to have lol!!!!