Customer Ratings & Reviews

great to have jic something goes wrong easy to use

Great controller! However I have come to find out that the purple ps5 controller specifically gets stick drift much sooner and more aggressively than the other color varients.

Great thing to have on your expensive equipment !

good coverage and at decent price. alway a good idea to get.

Purchased warrantee for a game controller for my pc.

They gave me some great input on something i otherwise wouldnt have known and thus got me to purchasw the screen protectors

Love it love it Love it love it Love it love it!!!

You know it’s nice and alll. But you tell me!!!!!!

I love Best Buy and their warranties, and that’s the only reason this got a 3 without the warranty it would be a 1. The controller is always having issues. Not connecting B or A button sticking and not working

The a button was sticky straight out of the box, and the left bumper doesnt register sometimes.

i dont think i actually used this.. im concerned that they used my 2 year accidental when i purchased a controller but there wasnt a controller in the box.

havent had any accidents yet to actually rate the warranty yet but it was kind of expensive

Depend what you buy is good. But for Microsoft controls is kinda not worth it. Cuz every time that I change the control I have to keep buying it. 1st time charge me like $10 something 2nd time $19.99. So not happy with the product

Returned a PS 5 controller with no issues. Was told that the Geek Squad warranty would transfer to the new controller. It did not. Once the warranty is used it evidently is cancelled. Which is fine had I known. Now I have to try to purchase another warranty but the exchanges item doesn’t show up??

I hope I never have to use the geek squad. I'm hoping that the quality of my item that I purchased will be good.

They honor this without a question but it is a one time use product. I had to use it after one month (grandkids) and then had to buy it again. THAT part wasn't explained to me when they sold it to me.

Its good to replace item, but i must pay for the insurance after i use it. Isn't that what insurance is for?

It's really up to you, as to whether or not, it's worth the cost of the plan or needing to replace the object in case of accident. For my TV it was worth it. For my waffle maker it wasn't. It's a personal decision.

this is ridiculous i come to replace my ps5 controller and just because when i buy my older was on discount they charme 25 dollar for exchange a new one and also im buy warranty for 2 years and just because i replace the device warranty finish and if i need extended have to pay other 2 years

Kind of pricey, but absolutely needed on expensive controller I bought, the Xbox Elite Controller v2. Anything that is mechanical in nature and used heavily, I recommend getting the warranty.