Customer Ratings & Reviews

I feel it’s overpriced compared to other protection plans that cover the same with other large companies but it’s fine for what it is, protection.

It is a good headset but be careful to not crack it on the head frame

They always complain so we can not get fixed or changed anything.

Not what I was looking for. I own a PS5 and only remote play offered I want to play my game from my PS5 on the go.

I bought this for my Samsung monitor just in case the screen decides to die. I take no chances with my screens.

It’s ok but could be much better I don’t like the drift at all

For repairs & replacements Can’t go wrong with Greek squad

Haven’t had to use it yet. But if you play on Nintendo switch. You know the controllers are horrible.

Was not compatible with my ps4 it worked for two days and then kept cutting out like the Bluetooth sucked sometimes it would stop working all together.

[Employee of bestbuy] Gets the job done for the most part better if adh I’ve gsp

new controller every two years -- just get this extra $10 insurance

I bought a headset at a discounted price and wasnt available no more discontinued when i went to use my geek squad protection i couldnt get the same headset because it was no longer available but they had the same brand of product available just a updated version but wasnt able to exchange for that one because it was not at a discounted price like when i got my headset even thought it was the same product but updated i was told i had to pay the difference for the new headset "which was the same exact product just updated" I will no longer be buying protection for my stuff because if it gets discontinued than you can no longer warranty it

Not sure. I haven’t had the need to use it for my list purchases. However I did before with a labtop. Purchased the labtop did not even turned on. They replaced for another one I had to pay the difference. Oh the sec labtop did not work for long too

Had a 2 year warranty, went in on the date of 2 years for them to have trouble for an hour and a half just to tell me they can’t do it because it’s “expired”. Last time I checked, 6/6/23 to 6/6/25 is 2 years. So keep this in mind next time you try to get a plan here

Less than 3 months in and it got stick drift. The hall effect sticks are worse than the standard power a sticks.

Can review what I haven’t used, but I do purchase it because it’s better to have it and not need it than need it and not have it.

I did not get a replace meant all they did was give me a 70 dollar gift card for the controller amount, 20 bucks wasted

This is an ok option. Just know when you use it you have to buy another one for your replacement product

I have purchased from best buy and have had no problems. Now when they have there sales there not really a sale. See when they lower there price they raise the price of the exendand warranty. Once the price goes back the extended warranty goes back down..not really a sale

Forgot what product was this one :) but i would recommend only if you want and need it .