Customer Ratings & Reviews

Broke down less than a year after we bought it. It was good but it didn’t last longer like I was hoping for the price I would take. I will get like five years of using that item, but we got only one year and then broke down.

Geek squad came thru wen i needed it , i recommend

I tried to return my ps5 control but they wouldn’t accept or honor my exchange. The manager was also being condescending

Normally don’t buy these but with the drift issues on the switch controls it’s worth it

Covers everything but physical damage. A bit of a hassle at times when you need geek squad service though.

It was good at first, with the interchangeable parts, but for the price I expect the X & O button not to get stuck after a couple months. I’ll just stick to the basic PS5 controller

I always find them helpful. They always know what to do.

I've bought it for my controller, i haven't had any issues yet. But i hope that they will resolve my issues if I do.

We stay there more I got a lot of items from Best Buy but none of them was able to use my geek protection

Go back to pro-rating warranties! Where is the rest of the money that is spent when you exchange something within a year? Gone.

I haven’t had any problems with the product that I ordered so I didn’t really have to use it.

Friendly, patient, determinant and helpful group..

Not worth the money even tho they arent expensive, i could have saved for different iem.

Easily breaks. It fell on my shoe and the left analog stick drifts now

They made my purchase right unfortunately it wasn’t their fault just bad product

Poor audio quality. Look is sleek and fit was comfortable. Returned sticking to the wired one for now

It was great to have. I appreciate everything that the plan had to offer.

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After you use the two warranty even if it’s been only a week you have to buy it again if you want coverage again

Not impressed. The people behind the counter should be more careful when explaining and selling this