Customer Ratings & Reviews

I can rest assure that my electronics from Best Buy will be covered by the Geek squad protection and services plan. I am a bargain shopper at heart, and Best Buy has a great price point and offer the security i need for my family's growing electronic needs. In-store or service calls, Geek squad got you covered!

If my controller gets stick drift they help replace it! I love it

Never a bad idea to have extra protection on your purchase. Hate to have to buy the same item twice.

So far with best buy geek squad service I'm 100 percent happy and satisfied

Geek squad has always assisted me when facing issues and provided great customer service and attention to detail

If you don’t have geek protection, you are missing out you need to have it best thing to have

I usually purchase Best Buy's GSP for high ticket items or those that I feel will have a higher probability of breaking down either during the manufacturer's warranty period or beyond but within the coverage period of Best Buy's GSP. It has never disappointed me - coverage is great and it usually involves either an exact (or equivalent replacement) or store credit (or gift card) for the purchase price of the defective item. I highly recommend this!!!

The geek squad is the goat of warranty’s I love them!

Headset stopped working only a couple months of use. Good thing i purchased the geek squad replacement plan! Brought back to best buy and was able to get a new headset, super easy! Thank you!

I had insurance on my headset and they help me pretty quickly no problems very nice people

if you are in the fence about a warranty. on products like a gaming control you know if you game its going to eventually break. no brainer

I always buy the geek squad protection plan. If anything happens to my kids gaming accessories I take it to geek squad to get fixed and if they can’t fix it they replace it or give me back my money. You can also buy a new plan after the time has lapsed from the first one. The price is always reasonable.

Good product works well and functions as it’s suppose too.

I enjoy peace of mind knowing that I´m covered if the unexpected happens.

I absolutely love this blender. I make 2 shakes a day and put fruit, frozen veggies and ice in them. My old blender had the blades only at the bottom and would take forever to chop all of that and blend it. The multiple blades of this on the different levels chips and blends everything in seconds. It’s also so much easier to clean because the blades lift out easily as opposed to having to disassemble the whole thing. It’s lightweight. My only thing is it’s very tall when all assembled and barely fits on my counter beneath my cabinets.

We always get the two year protection plan and it has been a life saver a couple times. Worth the money.

This is one of those things you buy hoping you never have to use. But when you do have to use it... oh my goodness are you so glad you did. Truly zero questions asked (besides the typical “what’s wrong with it” and such) and just gave me store credit to get same item or a different item of my choosing. I now buy their protection with all of my big purchases knowing that Best Buy has my back.

Love Geek Squad Protection! Always have and always will. This is really the main service that keeps me buying my higher end electronics at Best Buy!

So far these headphones have great sound quality. The volume goes up pretty high and the sound was crisp. Mostly play it with Modern Warfare 3 and it’s been perfect. Charging station is pretty good although sometimes you have to make sure the headphones are in contact with the charging station.

I’ve been using geek squad protection for nearly a decade and every time they make it easy, great value