Customer Ratings & Reviews

Always get coverage but watch out for the technicality’s because they will deny you if “break the rules” and they also told me awhile back about a tv my son damaged that they would charge me if it was damaged in a way that wasn’t approved for that coverage and would charge me a fee for looking at it.

Excellent customer services and on time response for the ticket.

Have always bought the protection plan and will continue no hassles

GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL AND VERY FRIENDLY.... I recommend getting the 2-Year Accidental Geek Squad Replacement for all your electronics... their hassle free exchange is unmatched...

I love going to Best Buy to buy stuff I need for my gaming pc

This warranty has come in handy so much. As a gamer it’s helped cover any issues that have popped up with headsets and such

Very helpful in a timely manner and great customer service. They help with any issues i had and fixed them i do use them when i go in and take there advice.

I live the geek squad. Theyare very knowledgeable at what they si. The wait time is not long and you will get great service.

You are out of your mind if you dont pay for the service. Granted, there are some items that i feel its not really beneficial for but the geek squad service has saved me so much money in replacement costs that i cannot help but to encourage the small up front fee

Protection for Nintendo JoyCons in 2022, stop functioning 3/2023. Returned under 2 year protection, received replacement pair, (saved $79.99). Purchased new plan for new set, paid what $24?? for protection, overall savings? $50 plus, yea I will keep up with this cycle until Nintendo resolves the drift issues, among other problems with the Joy Cons.

Geek squad is the best they replaced my broken controller with no hassle whatsoever

The geek squad are world renowned and have provided great help all the time.

The absolute best thing to get if you have pets or kids

A warranty is almost a mo brainer for controllers due to the stick drift issues and it's nice to know if it should ever happen you'll be covered. Do yourself a favor and just get the warranty if yoire debating it. You know what they say, it's better to have insurance and not need it than to need it and not have it

Have used their geek squad warranty dozens of times over the many years and only ever had one issue with it but it was resolved quickly and of little inconvenience to me. Would 100% recommend them to anyone looking to get their stuff setup or even just to get a warranty for it. Great people and great company!

Great controller. Super good for Call of Duty games. Adjustable triggers, adjustable color, adjustable drift movement. This controller is insane. 100% recommended

I get Geek Squad Warranty on everything I purchase. Definitely worth the money and is super convenient. Only had good experiences with it and the reassurance of having warranty for two years makes all purchases worth it. Highly recommend!

Turtle beach has a great audio quality headset but I have a heavy hand and I’ve had about 2-3 different pairs in the past 5-8 years of gaming which isn’t bad tbh .

ALWAYS GET THE WARRANTY FOR ELECTRONICS. Even small electronics.

Overall best warranty ive ever had highly recommended