Customer Ratings & Reviews

2 year warranty is often overlooked but with the ease of checking all purchases for years on the best buy app it is extremely worth the price

I love to get a Geek squad protection in all my things that I buy from Best Buy, they actually help you with everything you need.

A must have for any electronic over $100. Electronics will also malfunction, it's inevitable. So at least be smart about spending your money over and over. Be aware though, once claim is initiated, you lose your remaining coverage. Whatever expires first, the length of term or your first replacement. Still worth it though.

Very good headphones very clear sound and fast charging

Good protection plan it is reliable I think it’s worth for people who buy a lot from there

Service was quick and efficient. Everything went great.

Loved it until the A button started failing and the right thumb stick pops up and down way too much now. The left doesn't have play like that. Started constantly disconnecting while playing that lead to many deaths in game and only had it for a short time. Recommend getting the 2 year accidental insurance.

Amazing! Great help overall, satisfied everytime I go

If you're buying something over $50, I would probably go for it if possible. Especially if you have kids or if you tend to be rough with your electronics, you can't pass it up.

It’s connects fast to my Xbox sounds great has different modes that you can use if you connect your the headset to your phone and use the turtle beach app

This has been an excellent option to buy with some of my purchases. When I needed a replacement, it was super quick and easy.

I purchase the replacement warranty on my Xbox elite controller as a necessity. The controller itself feels great and works really well. Unfortunately, they always seem to develop issues within the first year or less that makes them virtually unworkable. It’s sad, but I have replaced five of these already, and the extended warranty is an absolute necessity! Best Buy is great about replacing them, but it’s a problem that Microsoft should address!

This is an amazing warranty, I have been using it for years now and it’s so worth it! High recommend it!

Great controller for the switch. I’ve been through a few of them but each one always feels amazing!

They always give the best service and make sure that they answer all your questions so they don't leave you with any doubts. They help you in a timely manner and always give 100% in solving any issues i may have or have had. I always recommend my friends to purchase geek squad for all electronics.

Every purchase needs a warranty. You can’t go wrong with this

[Employee of bestbuy] I was a little apprehensive on getting a PP but the fact that my controller is cover for 2 years including any accidental damages from Geek Squad is a must have for any PS5 controller

It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.

Great and fast service. Fullfilled protection warranty. No issues.

always like to buy the 2 yr protection plans, just re-read what it covers due to the fact that not all damages are covered. if it doesn’t cover wear and tear just eat the cost of the product. but if it does they’ll work with what you have and help replace it.