Customer Ratings & Reviews

I bought this warranty to cover my A 50 wireless head phone. I was so disgusted with the quality of Plastic headphones without replaceable parts. The last set I bought was a steel series that lasted a whole three weeks before becoming unusable. I returned them just under the wire and bought the A 50 to replace them. I hate extended warranties but I bought this as insurance. I’m 72 years old snd don’t abuse my headphones. They are used to play Xbox.

Scuf valor pro controller is fast responsive now with 1000hz very responsive halls effect stick no drift at all PC

[Employee of bestbuy] product protection that covers accidental damage is necessary in my opinion for gaming. If it breaks, they will repair

Does the job as the controller I buy this for seems to stop working after a year or more. I would not buy for laptops since they come with many warranty you have to use first anywahys

I still go to Best Buy for anything I need a no hassle warranty on. The replacement plan is something I've used many times. The policy just works. Furthermore, if the store doesn't have your item, the Best Buy representative will work with you to ensure you'll find a proper replacement - even if it's at another store location.

They are very helpful to our questions and concerns. They don’t rush you off. They seem to understand our concerns and fully explain for understanding.

recommend at all times will save you from losing money in the end

[Employee of bestbuy] Geek squad protection is perfect for anything, to know that my product is protected is comforting

Best buy is the best for gaming needs and the geek squad is always there to help with everything

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

Works just right.. geek squad always comes through.

Always get the warranty on products like controllers. I bought this on the PS5 controller and it will definitely save me because I play a lot and fully expect the "drift" issue to happen. Simple swap and good to go. Best Buy is very good about honoring these and rarely give you any grief. This is why I keep going to retail instead of getting electronics via online vendors, especially that rainforest one that sells the awful warranty from Square Trade.

Amazing service. Makes life way easier if your not tech savvy like myself

Excellent work done by the geek squad, came in with a problem in my oc and they went above and beyond to help me with my issues, at first i was a little nervous but great professional services

Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

I usually game a lot and it’s soo worth it getting warranty for gaming headphones because so many issues can happen within two years and it’s assuring to know I can get them replaced if any issues come.

Great in case anything happens to them thats why i bought this protection. Any spills anything protection covers a new set of them

The agents did a great job and would recommend this service to anyone

I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

Haven't had to use it yet but appreciate the cover on my product! Be safe get protected!