Customer Ratings & Reviews

Geek squad always comes through on their warranties

Always helpful with whatever problem you are dealing with

Great purchase and great price and also a great merchandise

ofc i thank you for your service in geeek squad, yall do great work

My son's controller broke and the geek squad got me an appointment the next day! Very fast service ☺️

Love Geek squad! They get the job DONE! They're always happy to help and also provide and clear and concise understanding of what the issue is.

Never leave the store without one, at least on more expensive stuff. We had three free tvs due to having one. First tv broke withing a few months, got it replaced free. Bought a plan with it. That tv had an issue within a few weeks, got another free tv...etc. Saved thousands!!!

Best thing to get and a good reason to buy from your local Best Buy and not online. Personally these plans have come in handy for portable game devices and controllers. But I also saw first hand how useful it’s to have one when a friend bought a tv and had to return it twice (!) for a broken screen. Normal warranty might be enough the first time if returned promptly but having a plan just... gets you a very different treatment and protection.

Every time i have had an issue with my products at best buy my geek squad protecting has always been a live saver and they do what they promise. that is why i always continue to support best buy and their protection plans protecting my investments. thank you guys for giving me a piece of mind.

Important since I have a young child using this controller

The geek protection is a great value for the saving of getting your broken items replaced. If you purchase alot of your items here then this is great for the extra money. But if you don't purchase more than 3 items that are of great value the probably best just getting the warranty on the side.

Good plan definitely worth it if you end up breaking your head set! Perfect for items over $100

It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it

Definitely worth getting the warranty. The money you pay for it, will pay itself off for when the unthinkable happens. And it will happen.

Nice peace of mind to have when buying electronics.

I've gone through three Xbox controllers in the past 2 years. Get a warranty.

Best way to get a new controller for when it eventually dies out without paying full price for a new one each time

Haven’t had to use but bought for just boys scooter just incase!

So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

This is smart. I got a PS5 in Nov, by January i already had controller drift. PS was/is being a dick about covering the warranty and fixing it so i bought a new one, and got the Geek Squad protection. Anything goes wrong in 2 yrs, brand new controller. Considering it only took 3 months for the original to go bad, I foresee myself using this one!