Customer Ratings & Reviews

Geek squad protection is quick and efficient, I always like to think of the add on GSP as a protection for my investment . If it breaks or simply stops working , I know I can rely on BestBuy to help me with a Same day replacement in store .

I really need the 400 and I am always happy with the service and support on all items

I use this insurance on many items to cover the cost of replacement if they break. Best thing in the world for console controllers if you are sensitive to stick drift.

The geek squad protection is actually so clutch, the price is great plus it’s so simple to exchange the old item for a new one. My little brother has ran through so many controllers now I lost count. 10/10

Idk how many times the replacement saved me the headache of contacting the manufacturer support

If something is wrong with your item they help you with everything you need.

I haven’t had to used it yet but according to what they

I buy a lot of electronics and always get protection.

As someone who works for a tech company it’s important to have coverage on certain items. Controllers are something you definitely want insurance for as the analog sticks always go due to repeated actions like pressing forward to run.

Excellent service, my son's PlayStation controller was damaged, I took it to be repaired and they sent me a new one to my house in 5 days.

You ever know when an accident can happen or if the product mess up. My headset started coming about and i took into Best Buy to get fixed. They just replaced it. No problems at all.

Great support with returns and makes the process efficient

Necessary I always purchase. Product does not hold up under heavy use.

It is worth it if you know the item you purchased will break down within 2 years such as a controller. Can't beat the replacement value this offers

GREAT TO PURCHASE WITH ANYTHING YOU PURCHASE FROM BEST BUY

I dont get the Geeks for all my products, but when i do, it's worked out very well!

Always great services. Never been dissatisfaction.

We bought the accidental replacement plann and its totally worth it! Things happen and things break. The plan covered the replacement of our PS4 controller and controllers are expensive. Highly recommend the replacement plan.

Most people are hesitant to get the coverage. But BB is so good about taking care of you for having it. I am adamant about NEVER getting any electronics from places like Walmart, because they are notorious for having refurbished items and selling it as new. ALWAYS get the Geek Squad coverage because it comes in SUPER HANDY.

This is ALWAYS THE BEST item to accompany a PURCHASE, when purchasing Asseaaoriea for gaming consoles. If product breaks or malfunctions, it is slot of , $$$ to replace a gaming piece over and over. When if you purchase the WARRANTY/REPLACEMENT WARRANTY, for 2 yrs or whatever. You have piece of mind. Knowing your not waiting $$ and are able to enjoy item baught