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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6603 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,603 reviews
  • Rated 5 out of 5 stars

    geek squad protection on my headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was perfect for my headphones i got this just in case anything happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly geek squad is the best. I get all my electronics from Best Buy and always get the warranty. Unmatched!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty and it comes in handy and use it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made it simple and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service on a warranty replacement. I couldn’t get better service anywhere else. My son is always happy with geek squad for all His gamer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD RULES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad for the forever win! Never buy anything without it~ especially w kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty offered through BestBuy is the best warranty I have ever found! The best part is if you need to use the warranty you get the option of purchasing it again on the replaced item, which is magnificent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad doing professional job, always good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome to get the 2 year warranty plan, my controllers analog stick gave out let them know what was wrong and replaced it! Just had to buy the warranty again but worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient and kind Super easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantía

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to know that my products have a very good guarantee, they have never failed me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue for broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to be invaluable!!!! My grandson complained that he was having issues with his controller. I brought it back to Best Buy and they immediately ordered another to be sent to the house. (They didn’t have a matching controller in stock). I purchased geek squad for the replacement as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that there are no questions asked and they just hand you a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest words

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for going against sweats. And the warranty makes it totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Exchanges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was fast and very helpful with the exchanges!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They almost always follow guidelines and are fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy shopping experience. Friendly employees. Pleasant shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warrentee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year hassle free warentee you cant beat it. I have purchased this almost everytime i purchase something knowing i have no worries

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good product to have if you have a lot of computer issues. but sometimes it's just easier to buy a new computer or laptop as once the thing has issues you will continue to have issues. I took my laptop in a bunch of times. I just broke down and bought a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Year Accidental Is honestly so amazing. This allows me to go anytime to the store and get something fixed if needed and you can also extend it to make it longer if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stout coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coverage and very quick when you need your product fixed or replaced.

    I would recommend this to a friend