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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6603 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 6,603 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way to continuously get a controller for cheap once it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for gaming controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a buyer of warranties. I did get it this time for my PS5 Dual Sense controller. My first started to drift after 7 months. I’m sure my new one well at some point within the 2 years if warranty coverage. Getting a new one for the $20 warranty price will be much better than another $70.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me a lot of security when using my device and not being afraid of breaking it down or anything because I know that I will be able to repair it in an economical way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan help to protect my device. It is advisable to buy protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for any situation that an electronic breaks or something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great opportunity to protect investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to protect your investments, for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good at replacing and refunding I’ve also broken my phone and they had it fixed and it was usually in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All our purchases we get amazing service and provide that peace of mind for the insurance is available to accommodate at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, well worth it , though we haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fixes my stuff really appreciate how easy it is to return or have all my stuff fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new airfryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This airfryer was on sale and i got it very quick through shipping, i love it so much. I use it so much its super easy to use and clean, definitely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great helpers giid customer service thank you always use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fixing squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great thing to buy especially for electronics so that if anything ever breaks they’ll fix it right up and you can get another warranty right after that 2 years is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service i buy my electronics only from best buy just for the geek squad service protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents are a very great add-on you could ever get for fast and great repairs or returns and exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year warranty baby!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the two year warranty from geek squad on my ps5 and I’m happy to know I’m covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get me a new controller with this warranty. you dont have to worry about buy a whole new controller when you have warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan that protects your devices. I highly recommend this for any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Won't Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure hope I never have to use this, but it's good back up. Hopefully I'll never have to use it, but if I don't, I hope Best Buy doesn't screw me over and not replace my TV for me if it does go out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5and beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so great with helping me make the best decision and purchasing my devices

    I would recommend this to a friend