Customer Ratings & Reviews

Warranty on controllers is a must! Dont worry about Stick Drift any more

They truly help you with any questions or products that you are having problems with.

I work for a major ISP and when customers have questions about purchasing their own modems I ALWAYS recommend Best Buy because of the Geek Squad protection. I have never had a hassle replacing a damaged piece of electronic gear. This level of service and security is why I don't buy from Amazon and only buy from Best Buy.

This is amazing from Best Buy, especially for my PlayStation 5 controllers as they can start being defective after a few months from the stick drift!

The agent was very helpful with my return and the purchase of my warranty

i’m pretty sure this is a warranty. who doesn’t want there stuff protected?? especially expensive electronics. should always extend warranties on products because most manufacturers only put 1-2 year limited warranties.

Phenomenal. It is a great thing to have on all of your products.

Nothing but good experiences here. Always straight to the point.

We have used the geek squad replacement quite a bit in my house and has saved use from a lot of money with 4 kids and a husband things happen so very useful when needed.

This is worth the money if your devices are highly used. I’m glad we purchased.

The best decision that I ever made was buying the protection plan.It saved me plenty of times from having to replace items.

If Geek Squad/Best Buy offers you a accidental replacement plan buy it! It means that item will be replaced in the store or you will be given a gift card if it is no longer working. You do not have to send your product off for repairs. Just describe the issue and grab another product.

I love geek squad it puts my mind at ease when having any issues with my tech

Warranty is worth it.always protect your tech. You never know what can happen

Its great to actually buy a warranty from Best Buy so if it quits working i can take it straight back to the store and they replace it or refund purchase instead of sending back to the company i'll always get the Best Buy warranty on any future big item purchases

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

Good price bought it for my son for Christmas. Can’t wait to give it to him.

Always helpful and quick with whatever I need when I’m looking for help

Had a warranty on a PS5 controller. Two years of coverage. Used it today the process was very simple. Just walked in to the store and exchanged the broken controller for a brand new one and walked out.

This is very helpful for unforseen circumstances, and has been a very good deal.