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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6603 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 6,603 reviews
  • Rated 5 out of 5 stars

    Xbox Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this derive plan, my kids remotes after a year start to lose connecton or the buttons stick and this makes it easy to replace with a hassle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement is a great addition to add for any electronics especially on game controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad for any replacement or installation yet, but I always make sure to get the 2 year protection and geek squad service to have the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really good when it comes to gaming and outside use as well, in all honesty it might be my new favorite headset of the decade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good service I would recommend anyone to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service a couple times in the past and helps to avoid headaches when something happens to a product you spent good money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad always very helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller last pretty long most the time Staff is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best controller I ever had I do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my other gaming headset using this warranty. Great service and love how convenient it has been to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A life saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t reccomend it more for controllers and headphones and anything alike! All my stress was relived once I get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought this for a set of headphones fir my son. Well almost a year in and they broke (accidentally), took to BB and they changed out no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Had issues but Geek squad made it super easy to get my issues resolved, they helped me out almost immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to bundle and save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to bundle with any of the products you purchase at best buy in case anything happens to the product I will always recommend to friends or family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for everything. I will never buy something without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional in everything is very fast I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They remplace my controller , and gave a new produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance works well if you have any issues in your product, they replace quickly and you do not have to waste your time because they respond fast .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've yet to require any hands on services from Geek Squad, however, I have had to call upon their wisdom a plethora of times.. Whether I'm in store or just give em a call, the squad always makes sure to give me the correct and most up to date advice in a way that is easily understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add The Geek Squad protection plan everytime I buy a new headset for my son. This plan really is a grest deal. You have 2 years to use the plan to replace the item that is protected for equal or lesser value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anything over $50 is a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With electronics, it's not a matter of if. It's purely a matter of when your electronic purchase will develop an issue. Geek squad protection is a must. Don't be penny-wise and dollar foolish. Especially when forking out cash for an expensive device, you will regret not having Geek Squad protection.

    I would recommend this to a friend