Customer Ratings & Reviews

I never buy the extended warranty but employee talked about how headsets sometimes fall and break. My son was going to be using it and thought it was worth the money. 1 year later and we got a new headset. It was simple. Had our info on their system. Didn’t need a receipt. Would recommend for headset.

Always protect your stuff if you can especially since they seem to honor it.

Never tried geek squad but i did hear good things !

Have not needed it yet but am grateful to have protection

The Geek Squad is always help, they taken care of my Xbox controllers everytime there was a problem. Very friendly and super helpful.

By far best purchase I've made at Bestbuy. I've bought several Xbox Elite Controllers and they have all gone out. Visiting my local store for a replacement was quick and painless.

Does the job as the controller I buy this for seems to stop working after a year or more

This thing blends evening perfectly! I’ve had it almost a year and works just as good now as it did when I first got it.

amazing amazing amazing amazing amazing amazing amazing amazing

Really good service, they going to be available for you to check your devices and you can get a replacement.

Love the geek squad warranty never no problem always done with ease

If able always go with their protection warranty! Especially with controllers and electronics. Never had an issue, and they stand behind their products.

Make it easy to replace any product. I would recommend it to a friend.

It’s a dualsense controller for the PS5 and PC. Uh, it’s red. Does that warrant an extra fifteen dollars, ehh probably not. Maybe if it was more rare but they’re readily available.

It's good to have a protection plan................

Amazing service quick and easy absolutely love it and it’s always reliable

Love the warranty from geek squad almost no questions asked

10/10 would recommend. Its so incredibly easy to replace everything and with products feeling like they truly do have about a 2 yr lifespan, this is a slam dunk no brainer to add

Very good whatever it is I bought years ago I forgot what it was lol

I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.